KAI Access: Train Booking App

PT. Kereta Api Indonesia

About this app

KAI Access, PT Kereta Api Indonesia (Persero) Official mobile application for Android. KAI ACCESS has features that other applications do not have. KAI ACCESS #foreasyaccess

Find convenience that is only available in this application. KAI ACCESS is the only official application issued by PT Kereta Api Indonesia (Persero). This application is not only for ticket sales but several features have been added for convenience and service to customers of PT Kereta Api Indonesia (Persero) KAI ACCESS provides new features in accordance with the needs desired by the customer as follows:

TICKET CANCELLATION
Customers don't need to queue and come to the ticket counter just to cancel the ticket. Time will not be wasted. Everything can be done anywhere and anytime. Refund is immediately transferred to the registered customer account 30 days after the cancel process is carried out. This feature can be used by the customer even though the purchase is made at an official PT KAI / external channel agent, provided that the customer must have a registered KAI ACCESS account.

RESCHEDULE TICKET
Customers do not need to be confused anymore with sudden trip planning so they have to change the travel schedule. With this application, everything can be done. You don't have to go to ticket counter looking for a replacement ticket schedule, etc. Simply by clicking on the e-ticket on "My Trip" menu then select the reschedule button and follow the next steps. This feature can be used by the customer even though the purchase is made at an official PT KAI / external channel agent, provided that the customer must have a registered KAI ACCESS account.

PURCHASING LOCAL TRAIN TICKET
Customers no longer need to queue at the ticket counter, local train ticket purchasing can be done 3 hours before the train departure. Purchases can be made at any time and anywhere. This feature can only be used for KAI ACCESS application users.

RESERVATION INTERCITY TRAIN TICKET 1 HOUR BEFORE DEPARTURE
This feature is provided to answer customer needs, where trips are sometimes made suddenly. Customers no longer need to panic to queue at the counter just to buy go-show tickets. Purchases can be made on the way to the station. This feature can only be used for KAI ACCESS application users.

E-BOARDING PASS
This feature will appear 2 hours before train departure. Customers no longer need to queue just to print a boarding pass on the CIC machine (check in counter). Simply show the e-boarding pass on your mobile to the boarding officer. This feature can only be used for KAI ACCESS application users.

Download the KAI ACCESS application now, to be able to access the convenience of travel using the train.

Website: https://kai.id
Customer Care: 021-121, emai: [e-mail]
Follow us on twitter @keretaapikita & @ kai121
Find us on Facebook https://www.facebook.com/keretaapikita
Follow us on Instagram http://instagram.com/keretaapikita
Watch us on Youtube http://youtube.com/keretaapikita

Ratings and reviews

This is such a great app actually, I can buy train ticket easily and efficiently. However, this app keeps crashing down and force me to close the app while doing the transaction. So i had to re-open the app and did the same steps over and over. I probably might run out of tickets if I keep repeating it. Please fix this, thank you.

If I could give it 0 stars I would. This app fails to achieve it's most basic goal: give users access to KAI ticketing system. Just like many other people here already mentioned everytime I try to book a ticket the app crashes. Such a shame that despite numerous complaints since very long time ago the issue hasn't been fixed until now

The app keeps on crashing whenever I want to book for a ticket, the interface is better but overall I like the older version before update. This app only works smoothly in my old phone.

What's new

Hi Railfriends!

Thank You for using the KAI Access application.
We always update the KAI Access app regularly. 
This latest version provides various feature enhancements and improvements to payment methods.
In order to make it easier for Railfriends to access various transportation needs and other additional services.
Come on! Update your KAI Access app now.

Stay tuned for our latest features! KAI Access #SelaluAdaJalan