Cant use a different number to acess the app if you happen to travel and use a different number. A user therefore can not access their money unless they go to the main brunch they opened the account and add that new number to the account details. If you travelled to another country and do not plan on returning to Kenya soon, it becomes quite problematic more so if u lost your old line. Kindly find another solution to solve this.
It used to be efficient, but not anymore. It keeps telling me that I've made an invalid request every time I input my pin. Even buying electricity tokens is a problem. Got to uninstall
The app can really let you down big time , I withdrew money two hours ago but the money has been deposited in my Mpesa account 5 minutes ago, I would have been stranded if I didn't have back up. I won't stop using it,though...😁😁😁
Gets worse everyday. Worse today than the day I downloaded it. Can't even do basic functions efficiently, always shows errors
Started well but it goes on in the negative sides i dont understand how it made money be borrowed on my behalf although i paid i cant access loans as KCB has already listed me CRB. THINKING OF A BETTTER OPTION YOU SUCK!
Its absolutely feels safe to save your money where you can see and manage it easily at your fingertips.. The App is amazing only needs a few upgrade it sometimes stops functioning.
Minor UI improvements.