
Nik Adib Ramiz
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The apps is very slow and lagging all the time. The interface is very unfriendly as well. Key in the voucher code and it says to meet the min order requirement. Once checkout only then noticed that the voucher that was key in was not processed. Realized that had to key it again after you meet the min requirement. Missed out on the voucher. The process is so stupid. Should have just processed it in the first place and only allows me to make payment once the min requirement is met.
202 people found this review helpful

Izzatie Roslan
I really thought using KFC's own app would be easier, boy was I wrong. When the store misses out on any item from our order (not once), there's no function for us to request for a refund. Instead, it brings us to a Feedback Form page. Even then, who knows how many days will the CS team take action on it. Tried calling the store wasn't helpful at all too as our calls went unanswered. Sure, they have all sorts of promo, but without a user-friendly app, they're useless. Disappointing.
25 people found this review helpful

M Salleh
Please stop advertisement asking customers to install and use the app when you don't have enough riders available to deliver orders. It is extremely frustrating to place an order only to find that it cannot be fulfilled due to a lack of delivery riders.!!!!!!!!!!!!!!!!!!!!!!!!
2 people found this review helpful