
Ash
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Utter ripoff. I'm using a machine that doesn't have coin slots so this app is the only way to pay. They require you load a minimum of $10, and if you only need to do one load ever, or your rental is up, or your building burns down, they won't refund you a penny. There's also no option to delete credit card info from the app unless you replace it with another card. It also wouldn't let me add time to a dryer when I needed an extra half cycle, instead asking me to pay for a new full cycle.
5 people found this review helpful

Marcos Cordero
This app is absolute garbage, it barely ever shows you when the machine is in the process of, or done, cleaning and drying. It asks you to log in every time you leave the app alone for too long and the auto reload hasn't worked for me yet. I can't check the room status and when I forgot my password I asked the system to send me an email but they didn't.. which is just awesome. Enjoyed having to remember my password for 20 minutes. At least it let's you start a session, so there's that. 🤷
16 people found this review helpful

Pat Dougherty
I would not have used the app if I had known it doesn't sync with the card. Most of our cell phones do not work in our laundry room. Since my cell phone does not work in the laundry room and our card does not work what good is the app? I asked it to show me the busy times for my machines, the graph is empty! So sorry I put money on it. I'm going to look into a refund.