A Google user
Before the app was updated & maybe the 1st month with the updates, I never had any issues. After that, it sucked! I can't use the fingerprint to sign in, it just keeps swirling around. If I sign in without the fingerprint, all it shows is the menu. It keeps saying, "Uh oh! There could be a dozen reasons why we can't connect to our servers. Please try again later." when I select anything else on the app. It's been saying that since 2018 & I have uninstalled & installed multiple times. I'm over it!
372 people found this review helpful
Cate O'Connor
The app works fine in theory but the menu options for ordering are consistently not available, the menu is always missing at least 50% of what they offer. When you go to the website and click on participating stores, the store I go to is on the list, but the items are never on the menu. And if I change my store to another, that stores shows items that my store doesn't but still isn't all of the items. Super frustrating.
306 people found this review helpful
A Google user
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Good try... Good try. But you left out the most basic features: no way to send feedback in the app and no transaction history. I buy 3-4 dozen at a time for the office but my last 3 dozen didn't count for rewards and there is no way to me to look at the history. When I saw it was missing, I figured I would send that as feedback but there was no way to provide the feedback. You don't get a positive review reward not $ this time around. Maybe KK3.0 app will fix things.
134 people found this review helpful