
Mohamad Luqman Fitri Mohamed Jamil
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Didn't specify the need to get verified at the physical station. Already activated the account last January but delayed confirming seats due to previous conflicting arrangements. Now I can't proceed to payment because my account is not verified. At least send a follow-up reminder email for first-time users, after the activation email. Judging by the reviews, verification may also be a problem so hopefully I can get verified at the station without any delay.
20 people found this review helpful

Renukgha Ganagarajan
so many issues during make payment through T&G..no notification will come to approve the payment. they have given the method but it does not work. please do something.. If I wanted to top-up in the morning, I will get notification in the evening. this is so freaking frustrating and I end up using TNG card

Federico Vecchiarelli
The service provided by the app is rubbish. My son's train was not arriving on time. Their support number asked me to check the train's status on the app. Four hours later, the app still showed the train as arriving on time. I called my son and found out the train was without power, and passengers were asked to disembark at another station. What is the point of having a schedule if you do not plan to update it?
1 person found this review helpful