NowServing by SeriousMD

Leapfroggr, Inc.

About this app

The NowServing app helps connect you to your doctors, so you can receive the healthcare that you deserve.

The NowServing app (by SeriousMD) was originally built to help inform you about your queue position, so you can make the most of your time. Roam around the mall, finish chores, have some coffee and go back to the clinic when it’s almost your turn.

With the current situation with the pandemic, we've brought out a ton of new features to better keep both you and your doctors safe.

Today, the NowServing app also gives you a way to:
* Book a schedule with your doctor
* Chat with your doctor's staff to ask for schedules or ask minor questions
* You can be notified if the doctor is already IN and has started clinic
* You will be notified if the doctor cancelled the clinic due to an emergency
* You can now do online video consultations with your doctor
* Save transcripts of your online consult
* Have access to the prescriptions and other files sent to you by your doctor
* Receive your lab results from Hi-Precision
* Order medicines online and get it delivered straight to where you are
* Request home service COVID RT-PCR tests

We've also partnered with companies like Hi-Precision, Medicard, MedExpress and more to offer you more convenience.

We've worked hard to bring you this app and we're continuing to work day in and day out on updates to better improve the app. We hope it'll be able to help you and your family. Keep safe!

Ratings and reviews

It's easy to find desired doctors in your area through the app due to detailed overview of the doctor's services, including fee, earliest availability, schedule, clinics and its addresses. Hopefully, the address could be linked to a map for easier familiarization of the in-person clinic. One thing that can be improved is the payment process, by allowing users to access and generate receipts with a breakdown of fees (PWD/Senior Citizen discount, promos, voucher) anytime within the app.

Laggy, UI is not intuitive. Following up on lab request takes forever. Chat is unresponsive and useless after appointment has been completed. No customer service number available for help/complaints. Only used this app because the doctor we needed could not be found elsewhere. Better off using Doctor Anywhere for everything else. As soon as we get our final diagnosis, promptly will be uninstalling this app.

The prescription and lab referral from a doctor that i made an appointment on the system one day suddenly disappeared so i advise you to download it because it might happen to you as well. Another doctor gave me prescription for a medication with severe potential side effects especially long term side effects and even worse withdrawal side effects and did not mention them in a single word. I looked on the app for an option to rate the doctor or an option to complain about a doctor didn't find.

What's new

* Enhanced design to help you navigate and find what you need faster
* Easily find new doctors and book a schedule with them
* A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
* A revamped Files area to better show you all the documents that you have received from your doctor
* An all new Messages area to keep track of your conversation with your doctor