Al Minerva
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This app on my iPad and Galaxy will not get into the start screen. There seems to be a DNS issue to the Lennox server. I will update when resolved by the development team Update: app is working on 4/28/24. It may have been system maintenance. It would be nice if the app, instead of hanging, reports that the system is down due to maintenance. Alternatively, this could have been an actual outage that was eventually remediated.
Allison S
I usually describe this app as "adequate." It is not the most user friendly, and they haven't made any attempt to integrate it into smart home stuff, but it does what I need it to do. However, I've been battling with it all afternoon to update our settings after being away. I just want to return to our normal schedule. I couldn't get past the load screen. There is no status on the website that I can see. Used the website instead. May delete the app now and stick with the website.
2 people found this review helpful
Mary Golla
App occasionally becomes non functional (wont load) despite having good wifi and HVAC thermostats all working. Lennox doesn't fix this quickly especially over a weekend. It is irritating but doesn't affect the performance of the HVAC thermostats. We have two HVAC systems so it is handy to check them on the app as we have 3 floors. And no - restarting my phone or deleting and reloading the app does not help.