4.2
363K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Connect your washer, air conditioner, TV, and other appliances to the ThinQ app.
Get away from the busy routine and enjoy a relaxing home life with smart ThinQ. ☕

■ Get immediate notifications
The ThinQ app will keep you informed with all notifications you need so that your laundry will not smell musty or your pizza in the oven will not get overcooked. ThinQ will periodically diagnose the state of your products by itself.

■ Control your home from anywhere
You can check the indoor temperature of your house and turn on your air conditioner even while you are out. You can also remotely run your washer from outside and proceed with the drying process right after coming back home.

■ TV remote control in my smartphone
Change TV channels and adjust the sounds with the ThinQ app. You can enjoy your mobile content in your smartphone gallery on a TV screen. You can also use the Magic Remote feature with your app.
※ The availability of products and services may vary depending on the models you own or the region/country you reside in.

■ ThinQ will automatically access the current state of your products
Get the state of your products smartly assessed in detail. Smart Diagnosis will catch problems and help you troubleshoot them.

The LG ThinQ app supports Android OS 7.0 and higher versions.
If you are using an Android OS version older than 7.0, we recommend that you contact the smartphone manufacturer to upgrade the OS.

The accessibility API is used only to transmit the signal that users input to the TV remote control to the smartphone when using the ‘View Phone Screen on TV's Larger Screen’ function in the LG ThinQ app. We do not collect or use your information except for the minimum information necessary to operate your smartphone.

* Access Permissions

To provide service, optional access permissions are required as shown below. Even if you do not allow optional access permissions, you can still use the basic functions of the service.

[Optional Access Permissions]
• Calls/Contacts
- To contact the LG Service Center

• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Routines" function.

• Nearby devices
- To find and connect to nearby Bluetooth devices when adding a product to the app.

• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To add products recognized by QR codes.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Files and media
- To attach and set my profile picture in Photos.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.

• Microphone
- To check product status via Smart Diagnosis
Updated on
Nov 3, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
4.2
363K reviews
Arc Riley
November 8, 2022
Annoying and poorly connected! I just bought a new washer/dryer and connected it to the app. 5 times since I've continued to receive notifications throughout the day with a helpful hit for how to connect new devices, which I already obviously know because I already have connected devices. Super annoying. In addition while it does have connectivity to Google Home, it is a basically worthless connection because all it really has the ability to turn the device off. I'm really not impressed.
42 people found this review helpful
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LG Electronics, Inc.
November 29, 2022
We apologize for the inconvenience this has caused you. Notifications may be customized or disabled under App Settings - Notifications. If you're in need of further assistance, please don't hesitate to reach out to us at thinq@lge.com. ^LG
Brad Bridges
November 8, 2022
When it works it's okay, but 9/10 times can't power the tv on because phone won't connect to the tv. I can control the tv with cec at all times without issue. The network stack is just garbage and relies on multicast that doesn't work unless you turned the TV off with the app. If you used a remote it won't work until the tv turns on again. Effectively it's useless.
57 people found this review helpful
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LG Electronics, Inc.
November 9, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at thinq@lge.com. Thank you. ^LG
Venessa Toups
October 9, 2022
***Update*** I came back to update my rating. Apparently, it was user error, as I had to enable a setting on the TV in order to connect it to my phone. So far, no other issues with app. I can't seem to get this app to connect to my TV. The pin appears on my screen to enter into the app field, so they're communicating, however it simply times out repeatedly stating there is an error. Very frustrating when I know I'm doing all the right things.
47 people found this review helpful
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What's new

Bug fixes and performance improvements made.