
A Google user
Without a doubt, one of the worst apps out there. Signed up, got a username and password, even have the fingerprint login. After 2 weeks, fingerprint login errors out and my password is invalid, even though I wrote it down and have not changed it. Tried to reset password and that fails miserably. I get the email but there's no "box" to create a new password but the "submit" button is there. Absolutely awful. The desktop site is just as bad....
84 people found this review helpful

joel geiger
Very frustrating system. Asked to change password constantly and the requirements are ridiculous so I can't ever remember the password. Does not know how to figure out if 2 medical expenses are listed together on one receipt. Overall, I'm always frustrated whenever I have to enter a receipt. Never an easy process.
21 people found this review helpful

Shannon A
The worst health benefits account ever. I had to to call customer service because I haven't received my card. I was told it was on hold until the 23rd for security measures. No one bothered to verify me by phone, email, or otherwise of this. I had to call them. Then they take forever to process claims, which is much longer than what they quote on the website. If I had the power to switch my benefits card I would do so immediately. Not recommended.
1 person found this review helpful