LG&E, KU and ODP

4.6
5.8K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.

Features include:

Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing


Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in



Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen

Contact Us:
• Customer Service by phone or email
Updated on
Aug 29, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
5.65K reviews
kathy ford
June 30, 2025
unable to look at my bill every month. I only have the option to pay my bill and the amount owed. When I go to the app settings it will not allow me to have notifications. I have never had a problem until now. When I click on the pdf the app closes. I have uninstalled and reinstalled the app several times
Did you find this helpful?
LGEKUMobile
June 30, 2025
Kathy, thank you for your feedback. You have our sincerest apologies. We are currently working on solving the issue as quickly as possible and will let you know once it's fixed. In the meantime, you can view the bill via your online My Account at https://my.lge-ku.com/
Evan Tomah
July 26, 2025
Not impressed. Basically useful for paying the bill which can be performed online. No access to Mymeter data.
1 person found this review helpful
Did you find this helpful?
LGEKUMobile
July 30, 2025
Thank you for sharing your experience with our app. We apologize that it did not meet your needs. Please know that we are continually working to enhance features and appreciate your input.
Lolah Do'jah
June 9, 2025
I needed a rental carv& because my bill wasn't updated in the system, I was denied. online information is suppose to be current.
Did you find this helpful?
LGEKUMobile
June 11, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobile.app@lge-ku.com. Thank you.

App support

About the developer
LG&E And KU Services Company
CustomerMobileApp-Developer@pplweb.com
220 W Main St Ste 1400 Louisville, KY 40202 United States
+1 502-627-2303

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