The service was good. On time and very helpful movers. The app would be greatly improved if you could see where the drivers are, especially once they have your stuff. That would not only help with coordinating meeting them, but also with peace of mind. App itself is a bit bare bones.
Not only was the estimate $40 lower than the actual cost but they broke the porch light. Movers are friendly and quick but the customer service is terrible and they wont replace anything if it is broken. You're better off using task rabbit.
Late to ETA by one hour, no customer service to contact. How is this any different than any other moving service?
Way too expensive!
Can't even get on!
Fantastic app and service. I originally set a pick up time later in the day and I received a text from Lugg customer support that said they could pick up the items earlier. They were timely, efficient and just really nice guys. What more could you ask for? Will be definitely using again
We've made some tweaks and fixes to keep you Luggin' at 100%