Lyra Health

LyraHealth Inc

About this app

Whether you're coping with sadness or anxiety, a loss in your family, stress at work, living in a new country or raising your kids, Lyra can get you back on your feet. Lyra Health is a mental health and well-being benefit. You can use the Lyra Health app if your organization or health plan offers Lyra and has enabled the app.

Easily find confidential care for your emotional and mental health how, when, and where you need it. Access self-care resources or schedule an appointment with a provider personalized to your needs and preferences right from the app.

With the Lyra Health app, you can:
‣ Access well-being resources through the Lyra mobile app anytime, anywhere
‣ Meet with providers personalized to you and share how you are feeling
‣ Complete video lessons, exercises, and meditations to reinforce new skills and behaviors
‣ Message your provider to ask questions or get support
‣ Track your symptoms and progress over time if you’re seeing a provider

-- HOW TO GET STARTED--
1. Download the Lyra Health app and register to get started.
2. Start using the on-demand well-being resources.
3. If you’re interested in meeting with a licensed provider, share more about what you’re experiencing and find providers with the right expertise.
4. Schedule your first appointment.
5. Attend your first session on the app or on your computer.
6. If your provider offers messaging and digital activities, use the Lyra Health app to access these features on the go.

-- DOES MY LYRA PROVIDER OFFER MESSAGING AND DIGITAL ACTIVITIES? --

Yes! Many Lyra providers support messaging and will offer guided mental health activities like videos and exercises between sessions. It’s important to note, however, that not all providers support these features. Features can vary based on the Lyra program you are enrolled in. If you’re not sure, ask your Lyra provider if 1:1 provider messaging and digital activities are part of your care plan.

-- WHAT IS LYRA ESSENTIALS? --

Ready to stress less, sleep more, and build healthy habits? Explore Lyra Essentials, a library of well-being resources available within the Lyra app. Access content personalized to your interests, developed by Lyra clinicians, and based on science. Each video, article, strategy, and meditation is designed to bring more joy to your life.

-- ABOUT LYRA HEALTH--

Lyra provides care for your emotional and mental health, whenever and wherever you need it. Whether you’re feeling stuck, stressed, on edge, or down, support from Lyra’s well-being programs, coaches, therapists, and physicians can set you on a path to feeling better.

-- WHO CAN USE LYRA SERVICES? --

Lyra Health is a mental health care benefit offered to individuals and their families. If you’re not sure whether your organization or health plan provides you and/or your dependents with access to Lyra, please contact your HR team or customer support team.

-- IS LYRA SECURE? --

Safety, security, and confidentiality are #1 priorities at Lyra. Our technology is HITRUST certified and compliant with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at https://www.lyrahealth.com/privacy-policy

Ratings and reviews

In the middle of chat with Lyra agent and I got a notification that switched my screen. Try to switch back over and the chat session got dumped. The platform won't let you schedule with everyone through it, some providers you have to schedule directly with and not all providers hold appointments in the app, instead using other methods of video calls. This is overly confusing and frustrating. 😒

I lost my appointment and can't get it back but it was my fault :( All the appointments are too far away and the app had too many useless loading screens. it slows down my phone. I have to retake the little assessment every time I want to find a therapist and the list is so limited unless I go back and edit somethings then try searching again. the process is horrible and I've yet to get any help I just wish I kept my appointment I really messed up

So far, I'm just starting, and the app keeps kicking me all the way out at seemingly random times. Can't wait for my first therapy session... Also, like other users, selections are cut off, so you have to guess what it says. And it lags when you touch a yes/no or selection with a drop-down menu.

What’s new

Bug Fixes and Improvements