Macy's: Online Shopping & Save

4.9
265K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Download the Macy's app for your ultimate shopping experience. From fashion to stylish home décor, accessories, beauty and more, Macy's has everything you need for every occasion. Turn on notifications to be in the loop on new arrivals and exclusive app only sales. Discover new styles and shop your favorite brands via personalized recommendations, tailored just for you!

With the Macy’s app, you can experience the magic right at your fingertips.

Save more
-Get exclusive app-only discounts and seasonal clearance deals
-Earn Star Rewards on every purchase for extra savings and special perks
-Daily flash sales: enjoy up to 60% off for selected items

Wide selections
-Easy shopping with endless options for women, men and kids
-Browse by New Products, Sale, Trends, Category, Top Brands, Apparel, Beauty Essentials, Jewelry, Handbags, and Unique Gift Ideas for everyone

Convenient services:
-Fast, secure checkout with Macy's Pay - store cards, gift cards, coupons, and payment methods
-Buy online, pick up in store for ultimate convenience
-Free shipping on orders $49+ and hassle-free returns policy
-Customer Service and 24/7 live chat support available

Contact us: URL: macys.com
Facebook: www.facebook.com/macys
Instagram: www.instagram.com/macys
Twitter: www.twitter.com/macys
Email: customerservice@macys.com

The app needs the following access permissions when running on your device:
- Optional permission(s):

Notification: allows us to send push notifications about deals, new products, and updates.

Camera: required for barcode scanning and photo uploads to reviews.

Photo and video: enables you to upload images from your device.

Location: enables store finder and location-based services for nearby Macy's stores.

※ Even if you do not grant optional access permissions, you can still use Macy's service, except for functions related to those permissions.
※ For smartphones with Android OS versions below 6.0, individual consent for each permission is not possible, so all permissions may be applied as mandatory permissions. If you upgrade to Android 6.0 or higher and reinstall the Macy's app, you can set access permissions individually.
Updated on
Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
259K reviews
Janie Yu
August 18, 2025
Now that we can use the Macy's card for non-Macy's purchase, the credit card host and Macy's should upgrade their app to see accumulated up to date rewards and more importantly transaction and card usage notifications faster. It's painful to always have to wait for the monthly statement to ensure there's no theft. Aside from lacking from a credit card detail and security perspective, the Macy's app has has served us well with shopping.
2 people found this review helpful
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Adam Idris
August 15, 2025
the app has bugs, lots of them, it continues to ask me to load my card even though its already loaded to wallet, once I try to reload it, it says its already there. I can't make purchases from this app, can't do anything, I have started purchasing from other department stores instead. spent 8 hours over the course of a month on the phone with customer service, they can't resolve it, they are as useless as this app, Bye Bye Macy's
6 people found this review helpful
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Angie Martinez
May 21, 2025
This is the 3rd time now my favorite list has been deleted. I shop at Macys A LOT like 2-3times a week I buy a new outfit. I spend time saving things in my favorites list putting outfits together. When I make a purchase I unheart the item I purchased. When you delete the item from the favorites list, it deletes everything you saved. This app used to be amazing. This just makes them lose sales. I have read this is happening to others in the reviews as well so I know it's not just my phone.
26 people found this review helpful
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What’s new

Here are a few updates we’re rolling out this week to help enhance your app experience:   

We’ve fixed various bugs and rolled out miscellaneous improvements across the app

Have feedback? Leave a comment so we can continue to bring you the best of Macy’s