ME SupportCenter Plus

4.2
26 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.

ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.

ManageEngine's SupportCenter Plus Android app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!

SupportCenter Plus makes it easy to:

* Filter and categorize requests based on relevant and contextual criteria

* View, create, edit, delete, assign, close, reply, and forward requests

* View, add, edit, and delete notes

* View conversations

* Add and modify time entries and resolutions for requests

Languages Supported:

English, Spanish, French, Dutch, Brazilian Portuguese, Japanese, Chinese
Updated on
Nov 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.2
26 reviews
Tauriq
January 29, 2024
Not all options are available in the time entry type drop down
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gR1MwORLD (gRIMwORLD)
October 22, 2021
Works well until you want to view your custom request filter based on groups and unassigned, then you get internal error. Also unable to edit contacts through the app.
6 people found this review helpful
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ManageEngine
October 28, 2021
Thank you for your feedback. We are extremely sorry for the inconvenience caused. We acknowledge this as an issue and will notify you once the conflict is resolved.
Robynson christopher
September 6, 2022
Very very good app
5 people found this review helpful
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What's new

* Two Factor Authentication supported from build 14500.