
Cynthia Burch Horton
I can't create an account. It only gives me the option to sign in, and it asks for an organization ID. I have no idea what that is. I can't create an account on the website either.
3 people found this review helpful

A Google user
This is a horribly unreliable app. You would think that a company like Master Lock would have their act together, but they definitely cut corners and costs to provide a substandard product. It might go over well in third World countries, but lacks reliability where and when it counts the most.
13 people found this review helpful
The Master Lock Company
February 21, 2020
We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at vaultenterprise@mlock.com? We'll get you up and running.

A Google user
This version has a lot more controls than the eLock Vault. I love how they continue to improve it. They are great to work with and are responsive to input. Best app for business users.
23 people found this review helpful
The Master Lock Company
July 26, 2019
Thank you very much for sharing your feedback. It is great to hear you are finding our business solution to be great fit! We are committed to providing a high quality product and great experience. Ensuring your security and peace of mind is our number one mission. Have a great day!