New version is trash. It auto logged me out without letting me know. So I buy a ticket and it wont show up on my ticket list. I find out I am logged out and it will not let me log back in(Error keeps popping up). So I reset password, it has been 20 minutes and still no email sent to reset it despite me hitting it 4 times. I am on the train at this time and the rude conductor keeps asking me for a ticket or cash to pay for one. I am not paying for a ticket I have already purchased. Fix your goddamn app.
Yup, update. It's harder to see all my tickets (I usually buy the 10-rides) because of the new unnecessarily large ticket cards. I had one active ticket and three inactive tickets in my ticket wallet and they transferred over just fine. It's a lot less laggy than the ancient app. Personally, I dislike being redirected to web browsers (mobile sites usually suck).
Simple to use but slow The new version claimed to be faster but is not, maybe slower. Additionally some features are less intuitive than in the previous version. Makes me wonder if whoever designed the app actually rides the T in real life.
Terrible update 1. To access schedules it opens a web browser and directs you to MBTA site. 2. When activating a ticket it doesn't stay open in the background so when conductor finally makes his way by you have to navigate back through the app and more or less reactivate the ticket over again.
You've destruid the app This app is now so ugly. Used to be straightforward and convenient. Now you even have ads built in. What next? Also more difficult for the conductor to read. Why does schedule and alerts open in Web browser? Only good thing here is the account so no worries when I switch phones.
The app with no error handling. Installed it, it wouldn't open. Deinstalled it. Reinstalled it. Opened it. tried to create a new account, as instructed by customer service. Account never gets created, phone freezes, reboot phone. Unable to purchase ticket without account. Unable to access the 8 tickets that are on my account. Need to go buy a paper ticket. Thanks mTicket.
-New App Design
-Split payments on 2 cards
-One tap ticket activation
-Multiple ticket purchases with one tap