
Terry Alexander
So many ups and downs with this app. Some days it works well, other days terrible. Lately I get the message that the app isn't responding and asks if I'd like to submit feedback. When I check the feedback option, the screen goes black for about 10 seconds then crashes completely. Sooo many times I pull up the window to pick up my food, and the cashier says I'm only half checked out (??) and says I haven't paid when I already have since my card is linked. Sometimes it says I'm not there yet too!
192 people found this review helpful
McDonalds USA, LLC
May 16, 2022
we want to address this asap, Terry! let's talk here: https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html

Rachel Taylor
Recently had to install app to a new phone. The app had worked decently, most of the time, on previous phones. Now, it won't allow me to sign in. For a while it said I was trying to access an app that was in development and didn't have permission to access. Now it simply won't sign me in, keeps kicking me back to the sign in page. Have uninstalled and reinstalled several times as well as rebooting my phone several times. I'd give up entirely on the app if not for earned points I'd hate to lose.
86 people found this review helpful
McDonalds USA, LLC
May 17, 2022
that's not good, Rachel! share more info at: https://www.mcdonalds.com/us/en-us/contact-us/mobile-app-questions.html

Victor Yoon
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App has greatly improved over last 2 yrs. Deals are awesome, the points add up quickly too. Sometimes it does freeze but usually after restart it's fine. Update - has been freezing and gets stic more often. Frustrating when I'm at the restaurant and it's not working Update 2 - for the last 3 days, app has not loaded/stuck on loading screen. Restarted app, phone, no new updates. Not sure what's going on... obviously have internet to write this review...
57 people found this review helpful