Meralco Mobile

Meralco

About this app

Meralco Mobile app gives customers the power to access to their Meralco account 24/7.
With Meralco Mobile, customers can:
1. View and pay bills 
2. Report an outage 
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center
 
Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.

Ratings and reviews

The app is okay in terms of checking the bill. But the app is worse on processing payments. It was my first time processing payment through the app hoping for the payment to reflect right away. But instead, the app froze and my payment didn't reflect but the noney was deducted to my card. I had to contact hotline, which is useless by the way, I tried contacting them through Facebook messenger, but there was no agent available! So lastly, I had to contact them via Email!!! Frustrating!

I have been using this app for years now. But just recently, the app keeps exiting when clicking the menu. When I uninstalled and reinstalled, I can no longer log in because the app still keeps exiting. Pls fix the problem. I cannot upgrade rating because I am not able to login again since last night. ATTENTION to App Admin/Developer, This app IS NOT WORKING since yesterday!

app was great at first been using this to pay my bills and payment was real time, until the app deducted the same amount on my card 3x now because of the buggy payment option it keeps on turning white screen during payment. it keeps deducting but not showing on the account, now I have to contact my bank for the refund which a hassle. Never again will make a payment using this app

What's new

Meralco App Powered Up!
The app has been updated to enhance your Meralco experience with:

1) Simplified and more efficient electric service reactivation (now less steps for registered customers)
2) Improved PDF viewing and downloading

Other minor enhancements and bug fixes were also made to provide you with the best app experience possible.

Make sure you are using the app's latest version to enjoy better usability. Download now!
#PowerUp with Meralco Mobile App