Popular Direct

Popular Bank

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About this app

Start banking on your own time with the Popular Direct Mobile app.

An added convenience for Popular Direct Online Banking customers, the Popular Direct Mobile app lets you check your account basics with a few taps on your mobile phone or device.

ACCOUNT BASICS
Review your current account balance or search recent transactions by date or dollar amount.

MOBILE CHECK DEPOSIT¹
Snap a photo and deposit a check. It’s simple and secure.


Copyright © 2020 Popular Bank. Member FDIC
All Popular Direct deposit products are offered by, and will be opened through, Popular Bank. Popular Bank is a Member FDIC institution and a New York state chartered bank. Processing services for all Popular Direct deposit products are provided by Popular Bank. All deposits with Popular Bank (including deposits through Popular Direct deposit products) are insured by the FDIC up to the applicable maximum amount allowed by law for each deposit ownership category. For more information about FDIC insurance coverage of deposits accounts, visit https://www.fdic.gov/deposit.

DISCLOSURES

¹ Deposits are subject to verification and may not be available for immediate withdrawal. Standard mobile carrier charges and fees apply. Please refer to our Online Banking Service Agreement, Funds Availability Policy, and other applicable account terms and conditions for additional details.

Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

This app is absolutely terrible in both functionality and usefulness. First off, it doesn't give you the option to transfer money to or from any of your external accounts. What's the point of having this app if you can't even do that? Also, it doesn't show you the current apy on your savings account. As far as functionality goes, it's almost 2020, and this app doesn't have the option for fingerprint sign in. It gives you the option to set a PIN, which often times doesn't work.

Can't log in, not sure what I'm doing wrong. I enter my username and password on the login screen, then I press "Continue" but nothing happens. There is no feedback that the button was pressed or any indication that it is in fact a button at all. UPDATE: It seems the "Continue" button was still disabled -- I had copy/pasted my username and password from a password manager. In order to enable the "Continue" button, you have to physically type keys into the fields. Little annoying.

It's passable. You can see account balances and deposit checks (I'll see later if that works). The login process is a pain. Most banking apps enable fingerprint login or trusted devices. The six-digit code is something, but why can't it be longer? Furthermore it should be possible to login using autofill from a password manager. As is I have to [space][backspace] after the autofill to log in. Finally, the app should have more features such as statements and account settings (address, etc.).

What's new

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements.