
Vanessa Sanchez
My only gripe with this app is the many notifications I get. It will always remind me to empty the bin, almost every day! But the dust bin is empty! There's also a lot of "fails." The robot will verbally say, "dust collection fail, please see the app for options." And I look on the app, but I don't know how to fix it, where are the options? There isn't anything on the app that indicates a fail. It's repetitive to the point I've just unplugged the entire thing so it would stop talking.
1 person found this review helpful

Tyler Woodhead
This app is cool, but it definitely needs work. The robot can be controlled by it, which is nice if you need to turn it on or off while not home, or from another room. Things I don't like: A notification will pop up on my screen from the app, but it says nothing helpful. It will just say "eureka" on the notification. No helpful info on why it's notifying me. Often I have to go find the vacuum and troubleshoot it myself. It doesn't offer much help, and the "cleaning time" section never saves.
7 people found this review helpful

Delorean Beta
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love the app until most recent update. The app doesn't launch for several minutes. today I hade enough time to go to the restroom, do a load of laundry and the app still hasn't launched. I have tried uninstalling/ installing to no avail. I have to make several attempts before launches. Pre-update, it would open immediately when it ran up on my dog and vacuumed up his tail and was attached to him at the side.
4 people found this review helpful
Robozone Technology Co.,Ltd
May 20, 2025
Hello, could you please upload another feedback, or leave your email address in the comment section, or contact our after-sales email to explain the issue? I suspect that the recent network environment has been relatively poor, which might have caused slow login to Eureka and a timeout response.