4.6
5.62K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Eureka robot APP just helps you to release your hands from housework. You can only control you robot vacuum via app, to get started, go back to docking station or other controls.

All progress is inseparable from the support of our users, and we greatly appreciate your likes and feedback. If you wish to learn more or need further assistance, please feel free to contact us.

United States: customerservice@eureka.com
France: support_fr@eureka.com
Germany: support_de@eureka.com
Italy: support_it@eureka.com
Spain: support_es@eureka.com
Japan: support_JP@eureka.com
Other regions: support@eureka.com
Updated on
Mar 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
5.51K reviews
Vanessa Sanchez
March 9, 2026
My only gripe with this app is the many notifications I get. It will always remind me to empty the bin, almost every day! But the dust bin is empty! There's also a lot of "fails." The robot will verbally say, "dust collection fail, please see the app for options." And I look on the app, but I don't know how to fix it, where are the options? There isn't anything on the app that indicates a fail. It's repetitive to the point I've just unplugged the entire thing so it would stop talking.
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Rudy Williams
January 18, 2026
Every time there's an update and need to do it all again. I won't be wasting any more time and only will do a manual clean. I must have wasted $600 in time to get the lousy programming to work. If your programmers are using a desktop, you need to check it in a smart phone. Shamefully I had that problem with a Verizon app, decided to go in Thu a browser in the same phone and succeeded in connecting. 8/9/24 Finally got it to connect. If updates keep it, good. If not, I wouldn't be a happy camper.
2 people found this review helpful
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Robozone Technology Co.,Ltd
August 13, 2024
Dear Rudy Williams, thank you for your comment. We are sorry you met the problem. You may backup the maps and set cleaning preference in the app. If the issue remains unresolved, please feel free to contact us via email at any time: support@eureka.com. Our customer service personnel will reply to you within 24 hours. Wishing you a happy life!
Tyler Woodhead
February 5, 2022
This app is cool, but it definitely needs work. The robot can be controlled by it, which is nice if you need to turn it on or off while not home, or from another room. Things I don't like: A notification will pop up on my screen from the app, but it says nothing helpful. It will just say "eureka" on the notification. No helpful info on why it's notifying me. Often I have to go find the vacuum and troubleshoot it myself. It doesn't offer much help, and the "cleaning time" section never saves.
7 people found this review helpful
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What’s new

1. Fixed known issues.