
Vanessa Sanchez
My only gripe with this app is the many notifications I get. It will always remind me to empty the bin, almost every day! But the dust bin is empty! There's also a lot of "fails." The robot will verbally say, "dust collection fail, please see the app for options." And I look on the app, but I don't know how to fix it, where are the options? There isn't anything on the app that indicates a fail. It's repetitive to the point I've just unplugged the entire thing so it would stop talking.

Rudy Williams
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Every time there's an update and need to do it all again. I won't be wasting any more time and only will do a manual clean. I must have wasted $600 in time to get the lousy programming to work. If your programmers are using a desktop, you need to check it in a smart phone. Shamefully I had that problem with a Verizon app, decided to go in Thu a browser in the same phone and succeeded in connecting. 8/9/24 Finally got it to connect. If updates keep it, good. If not, I wouldn't be a happy camper.
2 people found this review helpful
Robozone Technology Co.,Ltd
August 13, 2024
Dear Rudy Williams, thank you for your comment. We are sorry you met the problem. You may backup the maps and set cleaning preference in the app. If the issue remains unresolved, please feel free to contact us via email at any time: support@eureka.com. Our customer service personnel will reply to you within 24 hours. Wishing you a happy life!

Tyler Woodhead
This app is cool, but it definitely needs work. The robot can be controlled by it, which is nice if you need to turn it on or off while not home, or from another room. Things I don't like: A notification will pop up on my screen from the app, but it says nothing helpful. It will just say "eureka" on the notification. No helpful info on why it's notifying me. Often I have to go find the vacuum and troubleshoot it myself. It doesn't offer much help, and the "cleaning time" section never saves.
7 people found this review helpful