Mobily App

Mobily

About this app

Take control of your Mobily products and services with the all-new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly, you’ll be able to do more than ever before.

Our great new features include:

•Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app.

•Shopping on Demand - Get the latest smartphone, new line, sim, or fiber delivered right to you.

•Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click.

•Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs.

•All Your Lines in One Place - Manage all your numbers under one account simply and securely.

And many more to come.

Ratings and reviews

The Transfer to Mobily network system is totally broken. If I choose eSIM the system gives error after Nafth verification on last step. And if I choose the Physical SIM the system take me to home page of Mobily network. Kindly fix the bug. Edit: Just checked that the whole booking system is not working. I tried to order the Fiber Connection and at the last stage while selecting date and time of appointment it's gives error.

I'm trying to cancel the service and calling customer service but no reply, even after ten tries the customer service reply to me and said will turn you on the automatic reply to cancel it and again and again for 5 times and nothing done, the worst service I seen ever. Update: still suffering and trying to cancel the service even from thier wiered app, but the App also gives me try again later. How I can cancel the service?????

Update 25-Sep: If GARBAGE had another name, it would be Mobily. Update Sep-24 Customer support does not exist. JUST DON'T BUY THEIR PACKAGES. PAY LITTLE MORE AND SAVE YOURDELF HEADACHE. Update Jun-24 It's been more than a year and nothing improved. Website and app both are useless and only working option is payment. I won't be renewing my contract. Posted Mar-23 Next to useless app, can't do much except for renewing or buying new items. Support is slow and requires much patience.

What's new

With every release, we aim to polish the Mobily app experience.

In this update, we have made some general enhancements and bug fixes for a better experience.

Thanks for using the Mobily app!