Mobitel Selfcare

Mobitel Sri Lanka

About this app

The all new and enhanced Mobitel Self Care App offering the luxury to control all Mobitel services conveniently. The app is designed to deliver ultimate control to the user with power packed features including:



- Interactive dashboards with usage statistics

- One touch activation for add-on plans

- Conveniently add or remove your digital services

- Manage all Roaming and data Roaming services

- Gives full Control of Mobile connection with payment options and many more





Download the Mobitel Self Care free application to experience the comfort of managing all your Mobitel connections which furthermore allows functioning in all three languages.

Ratings and reviews

UI / UX is good. But broadband customers there are lots of gaps in the app. (1) You can reload your devices, but the biller name on the credit card comes as PAYHERE not Mobitel, so there is no proper proof of the merchant name on a credit card bill. (2) you can't make direct bank deposits to the number, the money gets lost and doesn't even get returned to your bank account. (3) Finally once you make a payment there is no acknowledgement email or receipt or downloadable PDF. A basic requirement.

SLTMobitel has become extremely unreliable. Despite paying a high monthly fee for a “new” package, the performance is terrible. Almost every evening my ping goes above 5000ms, making the connection unusable for work, meetings, or anything real-time. It feels like the same congested network being resold under new names. Very disappointing service.

The app is good but registration is a nightmare because the app rejects correct validation codes making it impossible to register.i tried several times and each time it said the code is not valid although I entered the code sent. I talked to thd hepdesk but they could not probably solution. Mobitel should check this apparent bug in it's software. The process was a waste of time. More recently I found that one cannot add another mobitel months number the verification sms are never delivered

What’s new

Minor Fixes