Amex GBT Mobile

2.7
405 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Welcome to Amex GBT Mobile: the business travel app that empowers customers of American Express Global Business Travel (GBT) by providing global access to booking, trip information, and live servicing. We focus on the details, so you can focus on the reason you are traveling (and maybe even get some rest). Whether you are a road warrior booking complex international trips with many connections, or simply trying to keep track of flight, hotel, car and rail details without resorting to paper itineraries that are hard to access when you need them – Amex GBT Mobile is your partner in all things travel. See how the new Amex GBT Mobile app will revolutionize the way you travel:
 
Book directly from your mobile device.
- Access booking features directly from the home screen of the mobile app.
- Complete bookings with live agent Messenger.
- Book hotels with Booking.com.
 
All your travel organized in one place.
- Updated itineraries and timeline view allow for easy access to all of your travel.
- New action oriented trips and segments, with contextual options based on where you are in your journey.
- Add trips booked anywhere using our new import feature.
 
See the future with a complete travel timeline.
- Our improved timeline view allows you to see all your trips in one feed.
 
Chat with a travel counselor with Live Messenger.
- Our Messenger feature allows you to connect with a travel counselor for assistance.
- Modify or change existing trips booked with American Express GBT.
- Book new trips, flights, hotels or other travel with a live agent.
 
Never miss a beat, with trip updates and messages.
- Receive important travel updates and notifications in real time.
- Stay safe while on the road, with Expert Care and Proactive Traveler Care. 
 
Important note about App Access
- In order to register and use Amex GBT Mobile, *your company needs to be a customer of American Express Global Business Travel* and have signed up for the app (if they have not, please ask your company's travel manager to get in touch with their account manager). You will then need to enter your company email address and complete a few registration steps. 
- To access a list of frequently asked questions, please click here: https://www.amexglobalbusinesstravel.com/faq/
- Available in 109 countries globally, in English, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, and Swedish.
If your company does not yet manage travel using American Express GBT’s tools, discounts and world-renowned customer service, please ask your leadership to get in touch with us to learn more about how we can help you get the most out of your travel: www.amexgbt.com.
Updated on
May 23, 2022

Data safety

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Ratings and reviews

2.7
405 reviews
A Google user
March 11, 2019
The app definitely has potential, but it definitely has issues. In addition to other problems mentioned in the review, adding flights to my calendar also has problems. It works at first, but then everything added to my calendar disappears. It's some sort of syncing error, but with all the problems there's almost no point in using the app
14 people found this review helpful
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GBT US LLC
July 17, 2019
Thanks very much for your feedback. Please update to the latest version as we have now fixed the issue you reported here. Thanks so much for taking the time to leave your comments!
Robert Gerhart
August 8, 2019
Won't let me log in. Says I cannot use an email address for a user name when I just registered using one and can log into the website with it just fine. What a bunch of junk. Update in response to developer feedback: So I need two different logins (and therefore two attack vectors for hackers) in order to access a single set of info on the back end? Here's an ingenious idea... let users log in with the same credentials. It's what we want, and the customer is always right. And for that, my review remains at one star.
18 people found this review helpful
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GBT US LLC
August 8, 2019
We're sorry for the trouble you're having getting into the app! Please know that your web credentials are not currently shared with the app, so make sure to tap "Create Account" to register for the app. If you're still experiencing issues, please don't hesitate to tap Need Help? and submit a support ticket. Many thanks for your feedback.
David M
May 11, 2022
Frustrating. Need to create a new account - and then can't log in to it; when I request a password reset I get the message "unexpected error" (as opposed to the expected type presumably...) Absolutely useless. Amex should be ashamed to put out an app this buggy.
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What's new

We are always working to improve the performance of our app and your experience using it. Our latest release includes general bug fixes and some updates.