Well Done The app is well designed & nearly always functional. I have had to uninstall & reinstall it several times after updates come in. It will lock up & say the service is not available due to a technical issue.
The new Powered by Mitek check deposit feature takes five minutes a check because it doesn't find the check automatically to take a picture then finally after exhaustive trying the app lets you take a picture of the check manually. Other features are good. Update: April 2016. Mobile deposit feature now gets stuck on "Continue" and I have to hard-stop the app. Can't even deposit via mobile b/c its not working. Dropped another star down to two. This really bad Fidelity. Please get rid of the Mitek feature.
UPDATE 4/9/16: This app has been through a lot of changes since my initial review last year. It seems every time they fix something, something else breaks. Recently stopped working over wifi. Mobile deposit crashes about a third of the time. I've given it more than a fair trial; so I'll be closing my Cash Management account at the first opportunity. I need mobile deposit to work reliably, and it simply doesn't. If I could give this app zero stars, I would.
Check cashing feature bug was fixed, and works a lot better now! Convenient, but there should be an option to just take a manual picture from the start, instead of getting that option after a few failed attempts.
Bill pay doesn't work It starts out fine but then craps out at the last minute with an error. This needs to be fixed. Also, the check deposit feature has a really annoying feature that tries to automatically take a picture of you check but invariably fails and then allows you to take a picture. Why not allow to turn this feature off and just let me take there picture?!
Hasn't worked for days I get errors when trying to log into the app. I use a Samsung Galaxy S6. Never had issues before.
Update for customers experiencing login issues.
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