Zamio for Zammad

myprosoft

About this app

Zamio is a mobile client for Zammad — the open-source helpdesk and ticketing system. Designed for support agents who need to stay productive away from their desk.

TICKET MANAGEMENT
• Browse ticket overviews and filter by status, priority, or group
• View full conversation threads with all articles
• Reply to customers or add internal notes
• Create new tickets with custom fields
• Assign tickets, change status, priority, and group
• Attach photos and files from your device

STAY IN THE LOOP
• Push notifications for new tickets and updates
• See all your Zammad notifications in one place

WORKS WITH YOUR ZAMMAD
• Connects to any self-hosted or cloud Zammad instance
• Secure token-based authentication
• All data stays between your device and your server

BUILT FOR AGENTS
• Fast, native experience on iOS and Android
• Dark mode support
• Available in English, German, Polish, and Ukrainian

PLEASE NOTE
Zamio is an independent, unofficial app and is not affiliated with or endorsed by Zammad GmbH. Zammad is a trademark of Zammad GmbH.

What’s new

Set pending reminder dates directly in the ticket form and record accounted time when adding an article, matching Zammad's time accounting dialog and selector.