161K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Keep track of your Vodafone account on the go with the My Vodafone app. Track your usage, view and pay bills. With My Vodafone you can also upgrade your phone, change your plan, and get weekly treats and give-aways with VeryMe rewards.

You can also:
• Get help from TOBi, our friendly virtual agent
• Top up and claim rewards
• Add extras and manage your bars
• Check your network and Wi-Fi speed
• Manage all your Vodafone services in one place

Things to remember:

• You must be on a device with your Vodafone UK SIM card to use the app

• The first time you use the app, you’ll need to be connected to our mobile network (not Wi-Fi) to register your device. Just to note, if you don’t have an inclusive data allowance this will be charged at your standard rate

• The My Vodafone app is free, but any data you use to access VeryMe Rewards or other functions will be taken from your monthly allowance or credit

• If you’re new to Vodafone or have recently upgraded, your account information won’t be available until after your first bill

• The My Vodafone app is being rolled out to sole trader and small business customers. We’ll contact you when you can use it for your business

• For more help with the app visit www.vodafone.co.uk/app

• Having app issues? Email MyVodafoneApp@vodafone.co.uk
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

159K reviews
Michal Mroz
December 21, 2023
The app as well as Vodafone itself is a contradiction of user friendliness. Clunky, outdated, slow, with frequent errors and redirects. The most annoying is not being able to upgrade or to renew your broadband via app. Contacting their customer support is as unpleasant as using the app. If I had to summarise them in one word, it would be "unable".
189 people found this review helpful
Vodafone UK Limited
December 21, 2023
Hey Michal. It's disappointing to hear that you're unhappy with the user experience of the app. If you have any specific thoughts or feedback for it, please do let us know. Thanks, Steph. Vodafone Social Media Team
Yewi Yewi
February 3, 2024
I am highly disappointed in the service I have received over the last 6months. I pay a premium for a sim only contract and yet I still can't enjoy my data as it is always slow. the line is constantly breaking during a call and I struggle to find service on my phone but indoors and outdoors. I am heavily dependent on my home WiFi. I am sincerely fed up with what vodaphone has to offer and will be considering other options in the near future.
33 people found this review helpful
Vodafone UK Limited
February 3, 2024
Hi. This is a platform to leave reviews specifically for the My Vodafone app. If you could change your rating to reflect the app itself, that would be appreciated. If you need any help beyond leaving a review for our app, please chat to us on Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK Jason, Vodafone Social Media Team.
Wing Pang
February 21, 2024
Wow how bad can an app be! Needs to be re-installed to work once and then errors. Truly horrendous app - runny latest version of Android and always update not that makes a difference. Welcome to Vodafone!
1 person found this review helpful
Vodafone UK Limited
February 22, 2024
Hi there. . This doesn't sound like the experience we want to provide our customers. We're here and happy to help with any issues you're facing. If you require any assistance please pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone Thanks, Vodafone Social Media Team