Absolutely hate Vodafone completely, from this app to the their packages they offer now. I wish I never went with Vodafone, they are a joke, and this app doesn't help keep track as it's always days behind on what you've used, they txt about your data and all these offers that cost you more money but they don't let you know if your are gonna or have done your minutes. Vodafone are a joke!
As it is called 'My Vodafone' it appears in my apps list under M instead of V where it OBVIOUSLY should be. Please remove the unnecessary, cheesy and outdated 'my' and I'll give you another star! Annoying you have to login again after update. Otherwise a nice little app.
Terrible! I paid my bill through the app, the money has left my account but Vodafone are denying receiving it. The money is in a 'holding account', waiting for Vodafone to accept it but Vodafone say there's nothing to accept! I have to wait a week and then my bank will return the money to me if Vodafone still haven't accepted it. In the meantime Vodafone are hounding me for payment and will slap on a late payment fee to boot! My advice is don't pay your bill through the app as it's not working properly!
The new app redesign is nice and clean, but some things must be improved, firstly where is the pin security, I want it to ask for my pin as soon as I open the app like before. Also, another little niggle is that when clicking my number, it asks for pin and the last digit must be clicked twice and then you have to click login. Everytime the app updates I have to re enter my details this is annoying!
Cannot log on. Spoken to many advisors who sent me new passwords etc. but still can't log in. Absolute rubbish. Don't bother. If Vodafone don't know what the problem is then what is the point. P.S my Mrs is with O2 and it hers works well. Maybe time to switch provider?
The whole company fails to meet decent customer service standards. The staff seem poorly trained and ill advised. Nothing's ever easy. I have both me and my sons contract's with Vodaphone but only until they expire, then I'm off. It's too much hassle for my liking other companies seem to work so much better with their customers
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