My Vodafone

Vodafone Limited

About this app

Keep track of your Vodafone account on the go with the My Vodafone app. Track your usage, view and pay bills. With My Vodafone you can also upgrade your phone, change your plan, and get weekly treats and give-aways with VeryMe rewards.

You can also:
• Get help from TOBi, our friendly virtual agent
• Top up and claim rewards
• Add extras and manage your bars
• Check your network and Wi-Fi speed
• Manage all your Vodafone services in one place

Things to remember:

• You must be on a device with your Vodafone UK SIM card to use the app

• The first time you use the app, you’ll need to be connected to our mobile network (not Wi-Fi) to register your device. Just to note, if you don’t have an inclusive data allowance this will be charged at your standard rate

• The My Vodafone app is free, but any data you use to access VeryMe Rewards or other functions will be taken from your monthly allowance or credit

• If you’re new to Vodafone or have recently upgraded, your account information won’t be available until after your first bill

• The My Vodafone app is being rolled out to sole trader and small business customers. We’ll contact you when you can use it for your business

• For more help with the app visit www.vodafone.co.uk/app

• Having app issues? Email [e-mail]

Ratings and reviews

This app is terrible. Unable to use it on a foldable when it is open. Can only use it when my phone is closed. You cannot use the app if you're going through a VPN/ad blocking. Managing multiple numbers is 🤮 and tricky. Need a way to more easily manage multiple accounts ( really applicable when you have a temporary number and are transferring a number).

0 stars!! infuriating! they tell you to use the app but it never loads, if you do get lucky enough to get on to the home page, don't get too excited because anything within it will just say error. I called up with my issue and they asked if i used the app to fix the issue and when I said no it doesn't work she told me, yes this happens 🤯 I've used them for 3 years and this is still an ongoing issue. had broadband with them since may 2026 and I live on mobile data because wifi is rubbish!

I tried to top up on the app with my saved my card but said the transaction failed but it took the money anyway, so now I have got to wait up to 5 days to get my money back and lose any data I have accumulated from the previous rolling contract I had from the last month!! phoned them less than half an hour after I put it on and they said it the fault of the bank NO IT ISN'T IT'S YOUR APP ITS USELESS 😡😡😡 p.s. ofcom have informed 😡😡😡

What’s new

This release includes performance improvements, bug fixes, and a few subtle tweaks to make everything feel smoother.