4.7
3.7K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Access your policy on the go. Here are some of the things you can do with the National General app:
- Sign your new policy documents
- Access your ID cards
- Enroll in paperless
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history
Updated on
Apr 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
3.65K reviews
Eric Miller
April 4, 2026
idk. it worked for a good while but for some reason, as of a few days ago (from time I am writing this) it stopped actually logging in. it goes to the webpage as usual, but wont log in and just keeps trying to load. I guess a few others have had this problem as well. if it weren't for it not currently working, Id give it 5stars because when it worked, it worked well and was easy to use to not only pay the bill but also show proof of insurance, instantly too. maybe it'll start working again soon.
1 person found this review helpful
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National General Insurance
April 6, 2026
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps to help get this resolved. Thank you!
Michael Bell
December 17, 2025
The app isn't good at all, you can't really do anything with it, any and all adjustments to your policy, you gotta call, and you better do it when they are open. The rates were ok, but I was overpaying, I recently switched and saved almost a hundred bucks a month, cut my premium in half. All you can do with this app is view your policy, view insurance cards and maybe call for roadside assistance, I didn't stay long enough to find out.
8 people found this review helpful
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National General Insurance
December 22, 2025
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps and escalate any issues as needed. Thank you!
Taylor K
May 29, 2025
I was able to access it once to pay my bill, when I tried to log in 2 weeks later to pay the rest of my bill it keeps giving me an error. Tried to reset my password, same error. "An unexpected error occurred". Great idea in theory, but not so great in practice it seems. If you could get the glitches fixed and under control, I would definitely rate it higher.
54 people found this review helpful
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National General Insurance
May 30, 2025
We apologize for this inconvenience. If you are still experiencing issues with the mobile app, please contact us at 1-888-293-5108 for assistance. Thank you.

What’s new

We’ve made some behind-the-scenes improvements to help keep things running smoothly