4.7
1.92K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Access your policy on the go. Here are some of the things you can do with the National General app:
- Sign your new policy documents
- Access your ID cards
- Enroll in paperless
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history
Updated on
Dec 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.87K reviews
Michael Bell
December 17, 2025
The app isn't good at all, you can't really do anything with it, any and all adjustments to your policy, you gotta call, and you better do it when they are open. The rates were ok, but I was overpaying, I recently switched and saved almost a hundred bucks a month, cut my premium in half. All you can do with this app is view your policy, view insurance cards and maybe call for roadside assistance, I didn't stay long enough to find out.
4 people found this review helpful
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National General Insurance
December 22, 2025
We apologize for the inconvenience. Please contact us at 888-293-5108 so we can attempt all troubleshooting steps and escalate any issues as needed. Thank you!
Taylor K
May 29, 2025
I was able to access it once to pay my bill, when I tried to log in 2 weeks later to pay the rest of my bill it keeps giving me an error. Tried to reset my password, same error. "An unexpected error occurred". Great idea in theory, but not so great in practice it seems. If you could get the glitches fixed and under control, I would definitely rate it higher.
52 people found this review helpful
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National General Insurance
May 30, 2025
We apologize for this inconvenience. If you are still experiencing issues with the mobile app, please contact us at 1-888-293-5108 for assistance. Thank you.
ann arambula
September 18, 2023
Had it it worked great! So I went green. Now, I don't know what you guys did but it SUCKS!! I can't log in or make a payment now. When I got to log in it kicks me off right before it opens, it uninstalled and reinstalled, iv updated still the same. Terrible, terrible. I'm uninstalling. At least I can pay on the web site I guess. Though I'd rather have the app.
80 people found this review helpful
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National General Insurance
September 18, 2023
it appears we did have an outage this morning related to logging in. We believe the issue is now resolved, please try again. Thank you and we apologize for the inconvenience.

What’s new

With this release, we updated our app with improved features for your overall experience.