National General

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the National General app:
- Sign your new policy documents
- Access your ID cards
- Enroll in paperless
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

Terrible app. since I got it back in July, the app only redirected me to an internet browser, which defeats purpose. Since the Sept. 2, 2026 update, the app won't log in. Nothing past home screen. Only links to a blank, black page that never loads. Now, I'm required to start off with the browser anyway because uninstalling and reinstalling the app didn't work. Their communication to reach customer service sucks. I need an extension for my late payment. Just 5 more days. Never respond.

app charges incorrect amounts. Everything was fine until I made a late payment one month. Then the following month it split the amount due into three different billing amounts. I paid well over my normal bill. This month I went in to make an early payment to find my policy was canceled and three different amounts were on the app to reinstate my policy, I contacted my agent and the amounts they told me were different still. If your app can't charge the right amount, don't have an app.

idk. it worked for a good while but for some reason, as of a few days ago (from time I am writing this) it stopped actually logging in. it goes to the webpage as usual, but wont log in and just keeps trying to load. I guess a few others have had this problem as well. if it weren't for it not currently working, Id give it 5stars because when it worked, it worked well and was easy to use to not only pay the bill but also show proof of insurance, instantly too. maybe it'll start working again soon.

What’s new

We’ve made some behind-the-scenes improvements to help keep things running smoothly