3.3
461 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Access your policy on the go. Here are some of the things you can do with the National General app:
- Sign your new policy documents
- Access your ID cards
- Enroll in paperless
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
437 reviews
J L
April 25, 2023
My previous review got deleted so I'll say it again. Terrible app. Unresponsive after logging in. Can't even make payments from it. I'm pretty sure they've intentionally rigged it like this so people will be late on payments. Very underhanded. The app is completely unusable. To top it off even the main website is "coincidentally" having issues too. This is the green light I needed and I will be changing insurance providers.
60 people found this review helpful
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National General Insurance
May 18, 2023
Thank you for this feedback and we are sorry to hear of your experience. Please contact us at 888-293-5108 so we can help assist you further and learn more details of your experience to help us improve our mobile app.
Danielle Martin
August 4, 2023
When you open the app it flashes continuously. There are very few buttons that actually work to get past the main screen to a functional part of the app to be able to pay or otherwise use the app. The rest of the app is also glitchy. Overall I'm confused as to how this app got this far with such poor functionality and it's been like this for months.
16 people found this review helpful
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National General Insurance
August 7, 2023
Thanks for making us aware of the issue.  We are working on a fix for the flashing issue and expect this to be resolved mid-August. We apologize for the inconvenience, but until this issue is resolved, you can use our website to self-service your policy, using the same login as you do for the app.
ann arambula
September 18, 2023
Had it it worked great! So I went green. Now, I don't know what you guys did but it SUCKS!! I can't log in or make a payment now. When I got to log in it kicks me off right before it opens, it uninstalled and reinstalled, iv updated still the same. Terrible, terrible. I'm uninstalling. At least I can pay on the web site I guess. Though I'd rather have the app.
47 people found this review helpful
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National General Insurance
September 18, 2023
it appears we did have an outage this morning related to logging in. We believe the issue is now resolved, please try again. Thank you and we apologize for the inconvenience.

What's new

With this release, we optimized the biometric login functionality as well as added a new feature that allows you to enroll and/or manage automatic payments on your auto only policies.