
Rick Lee
It is completely ridiculous that you must allow this app to send notifications to tell you that you're driving. I know I'm driving because I'm the one behind the damn wheel with the car in drive. I don't need to be notified that I'm driving or that a trip is being recorded. And thank you for making sure that my driving habits are being recorded as you invade my privacy. This is an app designed to jack up your insurance rates if they find your driving "questionable."
1 person found this review helpful
National General Insurance
April 1, 2026
We’re sorry to hear about your concerns regarding privacy and notifications. We understand how important this is to you. Please contact customer service at the phone number listed on your policy so they can address your privacy questions and provide assistance.

Sean Flemming
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Makes driving more frustrating and stressful. I can appreciate that this is a tricky thing to do as an app and that it can't be flawless. I barely drive anywhere, and don't even have to drive to work, but constantly get dinged for the time of day when I do drive, which I absolutely can't avoid. It also occasionally dings me for phone use when I absolutely haven't been engaging with the phone while driving, hands-free or otherwise. Edit: removed it from policy. $5/mo off isn't worth the headache
20 people found this review helpful
National General Insurance
December 8, 2025
Thank you for the feedback. Please contact customer service at the phone number listed on your policy so they can review how the app works and what counts as an event.

Alicia Millon
For some reason the app starts "detecting" trips about 2-3 minutes before I start driving. I routinely set my GPS/finish texting etc and set my phone down, THEN start driving - but it doesn't matter, I am flagged for phone use at the beginning of every. single. trip. It has popped up that it's "detecting a trip" while I'm sitting in my garage or even when I'm laying in bed... I have no idea how the detection is supposed to work, but it's ruining my driving score for no good reason.
40 people found this review helpful
National General Insurance
November 20, 2025
Please reach out to customer service at the phone number listed on your policy so they can research further.