Direct Auto Insurance

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

This is the worst app I have ever tried to use! You can't find the help or information you need when you go to look for it and when you do find it the app kicks you out and you have to start all over. The website is no better. There is no after hours help like that can actually help with anything significant and I can almost never get a hold of anyone to help when I try during normal business hours. Definitely 0 out of 5 star rating from me.

The application never works, despite frequent updates. I've had to reset my account three times and still can't get in without calling someone. The website would be my main way, anyway, but I've never once seen it running. Usually, it crashes on the log in screen I set up automatic payments so that it wouldn't matter, but they stopped them for no reason, then charged me for missing a payment and won't let me access my account to fix it so that my coverage doesn't lapse. Pay more and go elsewhere