Direct Auto Insurance

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

Before, when I went to the app to pay my monthly bill on my phone, it was working fine. Then suddenly, it said that I had to install the updated version. As soon as I did, it stopped accepting my credentials to sign in. Now, it's a neverending loop to renew my username and password, but it is still not allowing me to sign in!! It's very frustrating...

I love this app, it makes things so easy to access, and it's very user friendly. But with the most recent update I can't even open the app! Every time, it pulls up the very first load screen and immediately crashes. Multiple times, I have force stopped the app, restarted my phone, and even uninstalled and reinstalled the app. None of these things worked. Please resolve this soon, I found the app quite helpful and productive and would like to be able to continue accessing it.

I have been using the app for a year. There was a feature that I really liked, that made me want to use it more. It would show the X amount of day until your next payment ,even with credit. It encourages me to stay on up of my payments , so I'm really disappointed that the feature is not there anymore, and not I really don't know when my next one would be, without having to call and check. Hopefully, you see this and put it back. Also, I need a better way to get in touch with the tech side!

What's new

Continuously improving our app considering the feedback of our valued customers.