Direct Auto Insurance

National General Insurance

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Ratings and reviews

My experience with this company has been terrible. The last straw was paying $300 for my monthly plan, only for them to cancel it five days later without any notification. Now, as I prepare to pay for the next month, I discover I've been driving without insurance the entire time. They offered me only half of my money back. So they lost a customer that day. I later went to 'Glacier,' which offers better coverage at a lower cost. I would not recommend Direct Auto to anyone.

The app itself will not accept my payment. I have googled it and this has been an ongoing issue. I have the app for convenience so I don't have to call or go in person. If you can't get the app going after all this time remove from every store so there is no confusion and the consumers don't waste their time. Would not recommend Direct auto for convenience period!!

I can open the app but these days it takes me to my Google app, and I have to log in there instead of the app. Why have the app if you have to login a different way. I don't understand , plus it is getting so expensive and I have to pay for 4 people one who doesn't see well and doesn't drive. I was told the reason before but it still bothers me.

What’s new

We've made some behind-the-scenes improvements to help keep things running smoothly