Direct Auto Insurance

Name: Direct Auto Insurance
Availability: InStock
Rating: 4.582822322845459 (3148 reviews)
Author: National General Insurance

National General Insurance

4.6

3.15K reviews

500K+

Downloads

Everyone

About this app

Access your policy on the go. Here are some of the things you can do with the Direct Auto app:

- Sign your new policy documents
- Access your ID cards
- Make a payment
- Reinstate or renew your policy
- Request roadside assistance
- File a claim
- View your drivers and vehicles
- View your coverages
- View all policy documents
- View your payment history

Updated on

Dec 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location and Financial info

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.6

3.09K reviews

Ruth Key-Copeland

December 19, 2025

Great app for paying my insurance without having to remember it every month. Would like to see a way added to leave a message when there's a problem with your payment source. My bank I've been with for over 30 years was bought out & my account number was changed but there was an issue with the card I received which made my payment late because another card had to be issued & I didn't receive a text & rarely check my email since my signal out where I live is spotty at best.

1 person found this review helpful

National General Insurance

December 22, 2025

Thank you for your review and 5-star rating. We appreciate it the feedback for your desire to send us a message. I will pass along to the team.

Kaitlyn Johnson

November 9, 2025

The most glitchy and unreliable app/company. I've not been able to do simple things like logging in, making payments, trying to use auto pay, contacting an actual person to talk to about ANYTHING. I've been logged out of my account for so long and it's been hell trying to get back in. When trying to get a verification code by email(only option given)it won't send. I don't understand how it's this bad and it just keeps getting worse. Soon I'll go somewhere else.

18 people found this review helpful

National General Insurance

November 10, 2025

We apologize for any inconvenience this may have caused. We recently updated our login process to include multi-factor authentication for enhanced security. If you have not yet re-registered, please do so now to regain access to your account. If you're still having issues, please contact us at 877-463-4732 for further assistance.

Cindy L

November 17, 2025

The most glitchy and unreliable app/company. I've not been able to do simple things like logging in, making payments, trying to use auto pay, contacting an actual person to talk to about Any of the problems I'm having. Trying to get logged in is unbelievable. Please tell me that the problem has been fixe? Because been hell trying to get back in. When trying to get a verification code by any means has proven to be frustrating. I don't understand how it's this bad and it just keeps getting worse.

5 people found this review helpful

National General Insurance

November 19, 2025

We're sorry you're having issues accessing your policy. Please contact us at 877-463-4732 so we can assist you and escalate any issues as needed. We apologize for the inconvenience. Thank you!