NCIC Mobile Video Visitation

3.6
830 reviews
100K+
Downloads
Content rating
Teen
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About this app

The NCIC App is the most convenient way to stay connected to your family and/or friend that is incarcerated. NCIC allows you to send and receive text messages, giphys, emojis, video messages, pictures, and have remote video visitations.
Features:
Create or Login to your NCIC account
Add funds using a credit/debit card
Send text messages, giphys, and emojis
Conduct remote video visits
Get immediate phone notifications
Attach a send photos
Send video messages
Review account history
Manage profile
Services vary per facility
Updated on
Jun 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.6
813 reviews
Todd Harvey
May 27, 2025
This app is absolute hot garbage! It randomly stops working and even stopping the app, clearing cache or clearing the storage do nothing to help it work. It will tell you that you have messages when you don't or won't tell you about them till hours later. I've rebooted my phone and uninstalled and reinstalled the app and still nothing.
4 people found this review helpful
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Kelso
April 30, 2025
The app glitches out regularly, even after uninstalling and reinstalling multiple times. Randomly will not notify me when I get messages from an Inmate, as well as not upload Inmate responses until the following day sometimes. Completely unable to schedule in-person visits, inaccurate error messages. Called NCIC customer support multiple times, promises to address the issues, nothing has changed or been remedied for the better
11 people found this review helpful
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Brittanie LeBlanc
May 8, 2025
dashboard loads and loads and loads forever and never stops. I cannot access anything on it! I tried uninstalling and reinstalling. The navigation on this app is absolutely horrific with glitches and bugs. Unfortunately, we have no other option but to use it. The web version does allow me to access my dashboard though.
4 people found this review helpful
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What’s new

Enhancements for new features (transactions page, streambit packages,...)
Fix Video Calls

App support

Phone number
+18009432189
About the developer
Network Communications International Corp.
MobileApp@ncic.com
607 E Whaley St Longview, TX 75601 United States
+1 903-247-1665

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