NCIC Mobile Video Visitation

Keeping Intouch

About this app

The NCIC App is the most convenient way to stay connected to your family and/or friend that is incarcerated. NCIC allows you to send and receive text messages, giphys, emojis, video messages, pictures, and have remote video visitations.
Features:
Create or Login to your NCIC account
Add funds using a credit/debit card
Send text messages, giphys, and emojis
Conduct remote video visits
Get immediate phone notifications
Attach a send photos
Send video messages
Review account history
Manage profile
Services vary per facility

Ratings and reviews

This app is absolute hot garbage! It randomly stops working and even stopping the app, clearing cache or clearing the storage do nothing to help it work. It will tell you that you have messages when you don't or won't tell you about them till hours later. I've rebooted my phone and uninstalled and reinstalled the app and still nothing.

The app glitches out regularly, even after uninstalling and reinstalling multiple times. Randomly will not notify me when I get messages from an Inmate, as well as not upload Inmate responses until the following day sometimes. Completely unable to schedule in-person visits, inaccurate error messages. Called NCIC customer support multiple times, promises to address the issues, nothing has changed or been remedied for the better

dashboard loads and loads and loads forever and never stops. I cannot access anything on it! I tried uninstalling and reinstalling. The navigation on this app is absolutely horrific with glitches and bugs. Unfortunately, we have no other option but to use it. The web version does allow me to access my dashboard though.

What’s new

Enhancements for new features (transactions page, streambit packages,...)
Fix Video Calls