NCIC Mobile Video Visitation

Keeping Intouch

About this app

The NCIC App is the most convenient way to stay connected to your family and/or friend that is incarcerated. NCIC allows you to send and receive text messages, giphys, emojis, video messages, pictures, and have remote video visitations.
Features:
Create or Login to your NCIC account
Add funds using a credit/debit card
Send text messages, giphys, and emojis
Conduct remote video visits
Get immediate phone notifications
Attach a send photos
Send video messages
Review account history
Manage profile
Services vary per facility

Ratings and reviews

Video calls can be extremely frustrating, the box attempts to follow your face and blur out the background (which i understand why) but even with the slightest twitch the video dissappears until you hold completely still. Messaging works well. Sending a video came out distorted. Basically- messaging and sending pics works most of the time(updates can make the app glitch or ask to verify billing account) extremely helpful tool to stay in touch w/loved ones but needs some work to get 5 stars.

Terrible experience since the recent update... it's updated twice in the past week. Last night I couldn't even access the video call thru the app or thru the actual website on a computer. Today, just now we had another visit this time the video pops up and you can only see like 3/4 of theirs and mine face! Makes me not want to pay for it at all now. On top of that the video showing part of our face constantly moves around. So frustrating.

Edit** Thank you for having an update in the works. I can't wait to see the improvements. Keep up the good work. A lot of updates are needed. Its very buggy. Logging in is a huge hassle. And during video visits the camera is horrible and the inmates have a hard time seeing us. Its $6.00 per call and it's constantly messing up even if there is a perfect network or WiFi connection. Please do something about this.

What's new

New Mobile Design & Enhancements