NCIC Mobile Video Visitation

Keeping Intouch

About this app

The NCIC App is the most convenient way to stay connected to your family and/or friend that is incarcerated. NCIC allows you to send and receive text messages, giphys, emojis, video messages, pictures, and have remote video visitations.
Features:
Create or Login to your NCIC account
Add funds using a credit/debit card
Send text messages, giphys, and emojis
Conduct remote video visits
Get immediate phone notifications
Attach a send photos
Send video messages
Review account history
Manage profile
Services vary per facility

Ratings and reviews

Terrible experience since the recent update... it's updated twice in the past week. Last night I couldn't even access the video call thru the app or thru the actual website on a computer. Today, just now we had another visit this time the video pops up and you can only see like 3/4 of theirs and mine face! Makes me not want to pay for it at all now. On top of that the video showing part of our face constantly moves around. So frustrating.

Like the new layout/color scheme. I haven't had any issues opening the app since update (mine automatically updated). The issue I'm now having since the latest update is that I no longer receive a notification when a message is sent to me. Update 3/14/2023 Issue with no notifications was fixed, but since that fix now unable to send short videos. Says that my camera isn't working, but can take/send pictures all day long....grr

This has been the worse thing to happen to this app!! It keeps kicking me off and I can never log into it for that same reason. The old one was alot better!! It stayed logged in all the time and I got all my messages sent all kinds of videos and visiting was better. This update is terrible now

What's new

- Fixed issues with calls and notifications