H-E-B Prepaid

4.9
1.91K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The H-E-B® Prepaid App lets you manage your Card Account wherever you are. That means it’s convenient to do things like:

- Check your Card Account balance and transaction history
- Send money to friends and family
- Find no cost reload locations**
- Load checks to your Card Account - it’s as simple as taking a picture*

*Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from Illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details.

**While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for details.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
1.88K reviews
Kate
November 20, 2020
WAY too many charges that come with this card. Charge to check your balance?! Give me a break. I spend like $30-$50/ month on card charges. It's a waste if money and I wish I would have taken time to thoroughly read about the terms of the card before I paid for it and signed up with this NetSpend company. I wouldn't recommend it to anyone, there are so many online banking apps that you can add money to or refill at just as many locations that are free with little to no fees.
44 people found this review helpful
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NetSpend
November 20, 2020
We're sorry to hear that you are unhappy with your services. There should not be a fee to check your balance through the app or with Customer Service. We would be happy to speak with you to make sure that you are getting the best value out of your card. Please email us at social@netspend.com. Thank you.
A Google user
February 21, 2019
I should have read the reviews before I purchased the card. since I already purchased it I had no choice but to give it a try. the screen freezes every single time I try to make a mobile deposit. and for that I should pay a maintenance fee every month I don't think so!! is this app maintained by HEB or NetSpend, whichever you need to get your act together!!
17 people found this review helpful
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NetSpend
April 17, 2019
Sorry to hear you were unable to log into the Netspend app. Try uninstalling Chrome updates in the app store and reinstalling the app. You can use Firefox as a web browser to log into the website. HEB Prepaid
Yliyah Hawkins
September 25, 2024
This debit card is very ease of access and use friendly. One of my most loved, and go to cards for any purchases besides HEB shopping. Online is awesome with this card especially. Recognized and accepted by every store I've accessed. 10 + ⭐s.
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What's new

Bug Fixes.