Nordea ID

Nordea Bank Abp

About this app

Nordea ID app provides an easy and secure way to authenticate your identity.

With the app you can do your banking regardless of time and place. Begin by installing the app on your mobile device and go through the activation process. You shouldn’t rely on just one copy of the Nordea ID app. If your phone or tablet breaks down or gets lost, you will also lose the Nordea ID app and you will need to go through the activation process again. To avoid this, we recommend that you install the Nordea ID app on more than one mobile device.

With the Nordea ID app you can:
- log in to Nordea services and confirm actions
- confirm online payments in a secure way
- as a personal customer identify yourself in other service providers’ services (only in Finland)
- identify yourself when calling Nordea Customer Service. (only in Finland)

The app can’t be used on rooted mobile devices for security reasons.

Read more:
Finland: nordea.fi/IDapp
Norway: nordea.no/NordeaID
Denmark: nordea.dk/NordeaID

Ratings and reviews

The app is perfect, except for adding new users on new devices. There are 3 steps to this process: entering your info, entering the activation code and then a temporary PIN. The problem is that when I tried to add my user again after removing it or simply clicked back after entering the activation code (can be used once), the system never sent the code again, even after 24 hours. Without this code, it was impossible to proceed.

Unreliable app and horrible technical assistant. It uninstall during the update, and now I cannot login back. Ridiculous! I order a new activation and pin number, but God knows when it will arrive. The first issue was that the application wasn't creating the QR-code. Now it is, but I am logout. Great! 👍 Fantastic! Nordea needs to work on it. It is fine to focus on security, but it is better when it doesn't create inconvenience for the customers.

After latest update the app suddenly decided that my stock OnePlus 6T is rooted ??? And after working on it for a year already, please, these type of things cannot happen !!! And as for calling the customer service, I have called, both the personal and business services, but all they could do was create a ticket and apparently it takes 5 banking days to even handle the ticket let alone get any help with the issue. I offered to help sort out the problem, but nobody cares. It's obvious someone has seriously screwed up and in normal customer service organizations things get fixed. Now everyone is just really sorry, but nothing can be done. It's not rocket science, it's just an app !!!

What’s new

Minor improvements and bug fixes.