Swiss Post

Die Schweizerische Post AG

Contains ads

About this app

Your Swiss Post. Simple, fast and anywhere.
With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go.

Functions in detail:
• My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently.
• Code scanner: Scan or manually enter barcodes and QR codes.
• ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere.
• Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time
• Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours.
• pick@home: Have parcels collected conveniently from your home or an address of your choice.
• DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence.
• My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display).
• Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery.
• Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app.
• Languages: The app is available in German, French, Italian and English.
• Feedback: Share your opinion and help to develop the app.

Ratings and reviews

Since the update, I am unable to see the exact status for letters that I am sending or receiving. Now, it just says "consignment on its way." Unless I am doing something wrong, the lack of data and transparency is disappointing. Edit: I can see more information by logging in via the website. it used to be possible to see this information via that app.

The new app released in November doesn't show notifications for package deliveries anymore, and no settings are visible in the app for activating them. The chat robot is useless, and the support website says to set up notifications in the app, so we're getting nowhere. So pretty useless at the moment.

After the latest UI update I constantly have an error on the main screen and I am unable to post parcels on Post24 terminals without the screen. Killing the app and reopening multiple times changes nothing, so I decided to logout and login again. Now every login attempt fails, so I cannot use any post service via app.

What’s new

An overview of the new features:
• Revised layout for tablets
• Improved display of shipped parcels
• Optimizations in consignment management
• Improvements and bug fixes