Swiss Post

Die Schweizerische Post AG

Contains ads

About this app

Your Swiss Post. Simple, fast and anywhere.
With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go.

Functions in detail:
• My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently.
• Code scanner: Scan or manually enter barcodes and QR codes.
• ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere.
• Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time
• Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours.
• pick@home: Have parcels collected conveniently from your home or an address of your choice.
• DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence.
• My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display).
• Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery.
• Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app.
• Languages: The app is available in German, French, Italian and English.
• Feedback: Share your opinion and help to develop the app.

Ratings and reviews

Some parts work, avoid all financial transactions though. The app works OK to notify you of deliveries. None of the post office services seem to work reliably though, I always have to use my laptop for anything complicated. Every few months I forget this and try to but a web stamp with the app... it always fails with an error message (but still charges my credit card).

The log in with Swiss ID button does nothing. Used to love the post app, but without login it's useless. Edit: could log in after clicking to use the app on a restricted basis first and then logging in from the menu. But this should really work on the first screen.

I am waiting for a registered package. I selected "deliver to a neighbour" in the same building. It just returned error messages. in the end I selected deliver without signature and hope it will be okay. Update: I selected to deliver without signature in the App and they delivered to my neighbour with signature.

What’s new

• Passkey login: log in easily and securely without a password.
• Faster chat help: more targeted answers thanks to user context.
• Photo of drop-off location: For deposited consignments in selected regions.
• ePost: forward medical invoices directly to your health insurance provider.
• ePost approval: now you can approve your account for a limited time only.
• More stable: bug fixes and improvements.