
ben lee
Once again after reinstalling last week to reauthorised the device as a token few days ago was asked to do it again. But after few code error was locked out. Bare in mind this phone i have been using for each log in and approval for a year. Was told the issue has been going one for 2 weeks and no solution on hand? We need to pay business expenses and workers salary. We cannot wait for cooling period for each and every transaction. Fix it or i will switch all my business account.
3 people found this review helpful
Oversea-Chinese Banking Corporation Limited
December 5, 2023
Hi Ben
Thank you for your feedback.
Please call our Business Banking Hotline, quoting this reference number SR-3167312 so our Service Managers may assist you.
Yours sincerely
^BizInteract

Jason Wong
If I could leave a 0 star rating. Every time there is a app update, I would have problem with the login and the stupid thing is they always choose to update on Friday night, which is fine except I would lose access, and the support is only available on Monday to friday. As it is, the average is currently 2 stars, so that tells you alot of OCBC current digital operations.
11 people found this review helpful
Oversea-Chinese Banking Corporation Limited
May 31, 2021
Dear Jason, Thank you for your feedback. Please call us at +65 6538 1111, quoting this reference number – SR–1-302571133 so our Service Managers may assist you. Yours sincerely ^BI

Kamelia
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App keeps crashing. Immediately crashes after it loads up the log-on page. It wasn't this buggy a few weeks ago but now it's totally unusable! How can I even check my account online if the app doesn't give me the button notification to access the account?? I literally can't check my finances at all, which is ridiculous for a business account. My POSB personal account works so much better and I'm seriously considering changing banks due to this app issue.
9 people found this review helpful
Oversea-Chinese Banking Corporation Limited
December 21, 2020
Dear Kamelia
Thank you for your feedback. Please call us at +65 6538 1111, quoting this reference number – SR–1-292217600 so our Service Managers may assist you.
Yours sincerely
^BI