
Heather Ray-Keating
The whole reason I had the app to begin with was for the free buffets after so many visits.. Very disappointed the reward incentives are gone. I definitely miss the old app, it was easy to use if you were ordering online, and the reward system was awesome. Biggest downgrade an app has ever received. 👎👎
61 people found this review helpful

Sharayah Mounts
My $157 order was already running 30 min late, then marked as delivered, but was NOT delivered. There is no way to contact customer service through the app and the CiCi's location refused to help, refund or reissue the order. They said that the app is not theirs and is not affiliated with CiCi's Pizza, even though it's literally THE CiCi's app! I had to dispute the charge through my bank. I will not be ordering through here again.
1 person found this review helpful

B
They awfully slow..never have any dough ready...tell you to come back in 10 minutes...40 minutes later when you return, still no dough... they're very nice..but either poorly managed or severely understaffed...either way makes for a longer, less than impressive "fast food" experience.