As promised, the developers are adding features and polish regularly. Unfortunately my video visit didn't work well; the doctor was able to see and hear me, but I only had audio but no video.
Terrible service. I went to their clinic and was asked to book an appointment one month later. However the the front desk booked to a different location without telling me, and I didn't realize until the appointment time. I called the customer services to let them know I'm running 10mins late, they said okay but when I arrived at that location, the appointment was cancelled and I NEVER received any app push or SMS to notify me of the change. Such a waste of time. The app doesn't serve the purpose of notifying you of any changes of your appointment.
I cannot see my medical history on the app
Apparently I had a minor account. I don't even want to get into how that happened. App is finally working. You should work on an error messages because sometimes it can be very confusing.
Decent app, but its nearly impossible to schedule appointments for months from now. It only shows dates for the day and days after. It doesn't let me upfront choose a date to schedule around anymore.
Gets the basics needed done, waiting on more features that they are steadily adding
- See you vaccine orders in your tasks
- Confirm your insurance and address before your visit
- See estimated lab times
- See all secure messaging attachments in one place
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