
Levente JuhƔsz
Not a good user experience. It doesn't let me log in using my email + password combo that works on the website. 3rd party login is not implemented. When trying to reset password (which works on the website) through the app, it tells me that my account doesn't exist. When looking at the dropdown of countries, the US appears twice... but you can't keep trying because the number of attempts is also limited... Frustrating experience.
24 people found this review helpful

3qnox 7892
Tried to do the pre-order for the OnePlus 11. They had a discount for ordering thru the app so I gave it a shot. Horrible experience, not only did I create my account beforehand thru the website, but had to verify in app, again, and it had me do it multiple times!! Only to get to the check out and have to do it again!! And with no discount!! Very frustrated and have given up trying to order anything thru OnePlus altogether. I'll just wait until my carrier gets it in store I guess.
39 people found this review helpful

Deivis Ivanauskas
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This app is a great start but it still needs much work. The navigation could be smoother. Also, too many products are out of stock. For example, most of OnePlus 8 Pro accessories are out of stock even though the phone is just a year old. Also, OnePlus Watch that just came out is also already out of stock! Update: the app has become worse as it's hard to navigate and it's inconsistent. There's no section for the Watch and not sure how to even find it since there's no search function. Needs work
27 people found this review helpful
OnePlus USA Corp
April 21, 2021
Hello Deivis! Thank you for taking time to write you us you valuable feedback on the OnePlus store experience. We will surly consider this for better user satisfaction in the future. We understand your eagerness and are always working towards replenishing our stores, the stock availability is caused due to high demand.