OnStar Guardian: Safety App

OnStar, LLC

About this app

SAFETY SERVICES RIGHT ON YOUR PHONE
 
Get family safety services — Roadside Assistance, help in a crash, family locator and Emergency Services — with the OnStar Guardian® app. No matter where you are, we're with you and your family – in any vehicle, even on your motorcycle. Eligible OnStar Members receive the OnStar Guardian app as part of their plan. A standalone plan is only $15 a month. Plus, you can share the app with up to 7 friends or family members at no additional cost.
 
FAMILY SAFETY THAT GOES WHERE YOU GO
 
Mobile Crash Response
•      Crash detection that can send for help automatically
•      Smartphone sensors can detect a car accident and alert an OnStar Advisor
•      Help in a crash in any vehicle — or on your motorcycle
 
Roadside Assistance
•      Don't get stranded. Get help on the road, jump a dead battery, get assistance with a flat tire — you can even get fuel delivered or request a tow
•      Roadside Assistance for any vehicle or motorcycle
 
Location Status
•      Togetherness when you're apart. The family locator that lets you share and save real-time locations, view a live map, even send departure and arrival notifications
 
Emergency Services
•    Help when it's needed. The red Emergency button provides priority access to an OnStar Emergency Advisor 24/7
•    Get specially trained assistance with medical issues, severe weather and more — all while our Advisors send First Responders to your exact location
 


LIMITATIONS
 
Price subject to taxes and fees. See onstar.com/plans/guardian-app for details and limitations.

U.S. and Canada only. Available on select Android devices. OnStar Guardian service plan, cell reception, GPS signal and device data connection required. May not transmit all crash data. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).

Location Status services designed to locate compatible smartphones with Location Services permission enabled. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply.

Roadside services provided by third-party providers. Roadside services are for passenger vehicles (cars and trucks) and motorcycles only. Limitations and restrictions apply. Towing services can be used four times per year then additional charges apply. Additional charges apply to tire changes when a spare tire is not provided.  

Up to seven additional individuals can be added to the “My Family” section within the app.

Ratings and reviews

Notifications are WAY too annoying. After the first ten "battery too low for alerts" or whatever it is, I'm tired of seeing it. I know when my phone's battery is low and I know I need to charge it. I don't need this app telling me every single EVERY SINGLE TIME!!! and then the alerts for travel detected. I should be able to turn these alerts off I know that when travel is detected uncovered!!! that's the purpose of the app! Your programmers need to listen to the customers and stop these notif

If there are a couple thing in general that makes me want to uninstall an app: the frequency of forced notification, and the amount of permissions it has that allows it to bypass my ability to reduce these superfluous notifications. I can't use "battery saver" without more frequent notifications the app won't function unless my battery health is impacted so this app can run in the background when I am not using it, which is the majority of the time. Frustrating and very inconvenient!

Uninstalled the app because it keeps crashing. Was kicked out of the app yesterday. Then when I log back in I keep getting an error message saying it cannot configure on my device please try again. Did all the troubleshooting and app still won't work. So the app is unistalled on my device. Error code 20020 if that helps. UPDATE: I reinstalled the app on my device and it is working!!! 😀 I do not know what the problem was but it is working great now!!! Thank you!!!

What’s new

Minor fixes and improvements