Avigilon Alta Open

Name: Avigilon Alta Open
Availability: InStock
Rating: 4.099999904632568 (2643 reviews)
Author: Openpath Security, Inc.

Openpath Security, Inc.

4.1

2.64K reviews

500K+

Downloads

Everyone

About this app

Avigilon Alta Open allows users to quickly and securely open a door connected to the Avigilon Alta Access Control system with their smartphone. The application works only with the Avigilon Alta Access Control system. We leverage the following technology in your phone to ensure the best door opening experience possible: Bluetooth low energy, Wifi and LTE capabilities as well as location services and the accelerometer. To ensure you are authorized as a user of your company’s Avigilon Alta Access Control system, please contact your administrator, who will check to see that your email address has been added and will send you links to enable your application to be authorized and credentialed.

Updated on

Jul 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, App activity and 2 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.1

2.61K reviews

Alex Gariti

January 19, 2024

This is a very disappointing app. Unfortunately, my apartment building makes this app the only way to get into certain doors. The app is running all the time and logs me out constantly, so I have to sign in again and again. Plus if your phone dies, not only can't you call anyone, you can't get into your building. This is a classic example of technology making life harder.

47 people found this review helpful

Openpath Security, Inc.

April 8, 2024

Hi Alex Gariti, our apologies you are experiencing some difficulties with the Open Admin 3 app. We suggest visit our Support Community at https://support.avigilon.com for information/assistance or contact our Support Team for support, to find the root cause via our options at https://www.avigilon.com/support/openpath

Matt Messinger

April 26, 2023

The only thing this app is good at is keeping its users from gaining entry. It very rarely works and is wholly ineffective. Anyone thinking of using openpath should move right along. This app really does not work well, and sometimes, I find myself being stuck outside for several minutes because the app won't work. For something that is supposed to provide safety, it makes me feel less safe, as I am stuck outside for extended periods of time.

27 people found this review helpful

Openpath Security, Inc.

April 26, 2023

We're sorry to hear about this, Matthew. The behavior you described could be caused by a number of reasons. I suggest using the "send feedback" option from the app (if you haven't done that yet). This opens a support ticket that includes the app logs from your phone, which can help the team determine what is causing the issue you're experiencing.

John Cabrer

December 14, 2023

Where to start? The proximity sensors will sometimes open a door for you even if you do not have your phone on you. No record of the access in the logs. Other times, it will let you tailgate using someone in another room. About 50% of hand swipes fail, and you have to pull up the app to open a door. Sometimes even that fails and you have to cycle Bluetooth on the phone. Mind you that this is not a case where the rights are not set properly. Not happy at all.

17 people found this review helpful