My Orange Romania

4.3
147K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of Orange Romania Communications.

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
• view the available benefits and options available in your account
• manage your active services in your account
• modify your subscription or options
• find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
• view and pay your bill, plus your bill history
• pay a friend's bill
• activate the electronic invoice
• to confirm and postpone the payment of the invoice
• top up an Orange PrePay number quickly and schedule automatic monthly top ups
• check how many Thank You points you have accumulated and their value online
• get in touch with us quickly

What you need to know:
• to use the application you need an internet connection through the mobile network or Wi-Fi
• the application does not provide information about Corporate subscriptions
• you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store or Orange Romania Communications. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us to provide you with the best possible user experience.
Updated on
Mar 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.3
147K reviews
Adriana Hintea
February 4, 2023
The horror... It is outdated, nothing can be properly done/solved in it. Run, people. Just run! L.E. still the worse app, nothing changed. Not only the app is bad, but all their services. Extra costs applied without them being able to explain why, invoices from the past months cannot be accesses since more than a month already, asking you to try later due to an error. And so on...
16 people found this review helpful
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Orange Romania
January 11, 2021
Salut, Feedback-ul tau ne ajuta sa imbunatatim constant aplicatia. Te rugam sa ne trimiti mai multe detalii despre situatia intampinata, la adresa aplicatii@orange.com. Cu prietenie, Echipa Orange.
Ioana Pînzariu
March 27, 2023
This app has many bugs. I tried to add a card and immediately after clicking on the "Add card" button, a pop-up appeared with the message 'Unprocessed payment', this makes no sense because I haven't even attached a card yet. In the part of 'schedule a recharge', although it says that there must also be a step where you choose a time for the recharge, this doesn't happen, is carried out directly. Well, if I wanted that, I would have used the usual methods, not the 'SCHEDULE A RECHARGE' option.
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Orange Romania
March 27, 2023
Buna! Iti multumim pentru semnalarea situatiei, pe care ne dorim sa o verificam. In acest sens, te rugam sa ne transmiti codul de abonat si un screenshot care sa surprinda situatia descrisa pe adresa de e-mail pe myapp@orange.com. Multumim! Echipa Aplicatii Orange
Corina Sanda
March 9, 2023
Useless app. I can't see the invoice because I can't even access my services, which include TV, Internet and a landline I don't use anymore. My client code is longer than 10 characters and can't be added to the form because it only accepts 10 characters. My land-line phone number can't be added to this app, in can apparently only be added on MyOrangeFix, which is an app that DOESN'T EXIST ANYMORE. I feel my iq going down with this idiotic app. I might just quit orange all together.
3 people found this review helpful
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Orange Romania
March 9, 2023
Salut, Ne pare rau pentru problema intampinata. Pentru a putea avea din nou acces la vechile abonamente, te rugam sa te conectezi cu adresa de mail si parola pe care o utilizai in aplicatia MyOrangeFix. In cazul in care ai nevoie de asistanta, te rugam sa apelezi la serviciul clienti, prin apel gratuit la 300. Cu prietenie, Echipa Aplicatii Orange.