Mihai F
The app is crushing continuously and it is full of bugs. You can not contact customer support in real time using the messaging service and if you call through the app, you will waste your time with the automated answering system without being able to connect to an operator, and finaly rhe phone call will be automatically closed., Avoid this app and operator that do not value their customers.
2 people found this review helpful
Orange Romania
March 29, 2024
Salut, Mihai!
Feedback-ul tau ne ajuta sa imbunatatim constant aplicatia. Te rugam sa ne trimiti mai multe detalii despre situatia intampinata, la adresa aplicatii@orange.com.
Cu prietenie, Echipa Orange.
Carrie Simeon
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Update: Areas for the factura and factara details haven't worked for a while now but I think they changed it so it only applies to customers with Abonament, not PrePay. Good app, doesn't crash. No problems paying online with Raiffeisen or BT but CEC bank doesn't work (I think it is the bank, not Orange).
4 people found this review helpful
Orange Romania
February 22, 2022
Salut,
Multumim pentru feedback si pentru review-ul pozitiv.
Cu prietenie, Echipa Aplicatii Orange.
Adrian Fako
Random drops of LTE connectivity, max speed sometimes 5% of the advertised one for hours, exchange rate for plans are 15% over the official exchange rate, the "month" is now 28 days. The recommended "solution" is always to "just restart the phone".
Orange Romania
April 26, 2024
Salut, Adrian!
Echipa Aplicatii Orange te poate ajuta cu informatii si troubleshooting pentru aplicatiile noastre, insa daca intampini probleme cu alte servicii te rugam sa ne contactezi la serviciul Relatii Clienti prin apel la numarul 300. Cu prietenie, Echipa Aplicatii Orange.