
Nick Giesen
The app itself is put together very well, BUT how it interacts with orders isn't the best. If I place an order and show early via drive thru, they won't prep it early (even if I am the only one there). It would be quicker for me to order when I am there. There should be an option for drive thru and in-store, so that if you go in the drive thru, they will begin prepping when you pull to the speaker. Otherwise, it would be a good app for me.
16 people found this review helpful

Albert8528
Panda has been the only food service app I've dealt with that gave me the absolute most difficulty in trying to restore my account. I tried the forget password option where they're supposed to email you a verification code in which I never receive or if I did, it arrives hours, not days later. I've accumulated a lot of points as well so it's really disappointing to have to go through all these hoops. Until this is resolved, I'm never going back to panda nor recommending it to anyone again.

Jennifer
I placed an order for pick up in 1 hour & 45 minutes, then remembered an item to add. opened the app, it gave me an option to modify my order. I added the item I wanted, and the app completed the order as a 2nd order for pick up immediately. of course it didn't prompt me to approve as a 2nd order, so I didnt notice until I received notice my order was ready 10 minutes after i'd placed it