James Parker
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It's 90% a nice app, but it's lacking for its most frequent customers: 1) the re-order option has been broken for months (falsely claims the item is unavailable) 2) you can't save a favorite store. Tapping the star gives an error. I have to put in my zip code every time I order (no, Panera, you can't have my location data). 3) when ordering a drink, it has you customize it first, but then you lose the customization selections if you change the drink size. Please let us select the size first!
Jacob Whitley
The user interface of the app is easy to use and I've have no issues with processing payment, which is great...buuut.. The reward quality is definitely declining. What used to be a free pastry reward is now just $1 off a pastry instead. Also, there is no option to swap out side items for value duets. I have to put in special instructions to ask the store to swap the side out. The app is great, but you can tell that Panera is getting greedy.
Dana DiGello
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The App. Is Garbage! Constantly freezes, I can't access my gift card 95% of the time, besides when I want to purchase something on the app. I'm able to select items, but can't make it past check out, cause everything goes white. Corporate America continues to fail, I'm completely over all of these places! This place used to be all right, back in the day, now I can clearly see it's future and it doesn't look good for them. If you view the rest of the reviews, they're all practically the same.
3 people found this review helpful