Joanne Burrill
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Unable to use customize feature since last update. I can do the customization but whe I go to add to order I get a black banner that says " something went wrong, try again later ". Very frustrating 😕 Panera has lost business, since I tried to order 4 times this past week and have ordered elsewhere for a quick pickup. Addendum: I contacted Panera directly and they quickly fixed the problem. I saw a new update for the App and loaded it. Worked perfectly! Great response!
3 people found this review helpful
Matthew Lambertson
Constantly have issues with the app. I changed the qty of an item, and it changed another's qty instead, causing double of a meal instead of a drink or utensils. Then, when I got to edit qty, it erased the whole meal, and I had to start over. Happens everytime I use the app. Only food service app that I have any issues with. Can not recommend this app any less.
16 people found this review helpful
Kara Riddle
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Sip Club is impossible to cancel on this app. They offer a great deal and then charge you full price regardless. You'll have to call to cancel and there's a no refund policy. This is also the worst fast food app I've ever downloaded. It's slow and buggy and constantly crashes. It is, essentially, unusable. Since the restaurant service is also slow and they've moved the cups behind the counter, it really makes Panera in general just not worth it.
39 people found this review helpful