James Parker
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It's 90% a nice app, but it's lacking for its most frequent customers: 1) the re-order option has been broken for months (falsely claims the item is unavailable) 2) you can't save a favorite store. Tapping the star gives an error. I have to put in my zip code every time I order (no, Panera, you can't have my location data). 3) when ordering a drink, it has you customize it first, but then you lose the customization selections if you change the drink size. Please let us select the size first!
Jacob Whitley
The user interface of the app is easy to use and I've have no issues with processing payment, which is great...buuut.. The reward quality is definitely declining. What used to be a free pastry reward is now just $1 off a pastry instead. Also, there is no option to swap out side items for value duets. I have to put in special instructions to ask the store to swap the side out. The app is great, but you can tell that Panera is getting greedy.
Madison Smith
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Ordered at the wrong store today. The map functionality needs improvements. The selected store needs better contrast/highlighting when choosing the map pins. There also seems to be a bug where the list doesn't scroll back to the top when reselecting the first location in the list. Luckily, Panera has excellent customer service and I was able to cancel the order at the incorrect location.