The app itself is good, however i have had to delete the app from my homescreen. I put my phone in my pocket without locking my screen. I put my hands in my pocket and without even realising, i managed to launch the app and start the timer for parking. Fortunately, i took my phone out my pocket and realised pretty quickly and stopped the timer. I was charged 20p. This could have been allot more had i not realised. Unfortunately the app, my vehicle reg, the parking spot and the start timer are all located on the same point of the screen hence my issue. The start needs to be elsewhere on the screen... say at the bottom. And maybe a yes/no confirmation screen before you start the timer. It may still happen with the change, but there would be less of a risk of 'butt dialing'.
Today was the first time that I used the app, and after approximately 1.5h it crashed. After calling a few times, the only message I got was that they were having some technical issues with the app. Until now I haven't been able to stop the timer meaning that I have been charged more than what I should have. My advise would be to either specify the time the user expects to park at the specified location or for the system to automatically stop the timer if there's a technical issue, as it is not the user's fault. I hope the feedback helps to improve the app.
Absolute rubbish. Takes 5 whole minutes each time to load. Used it today, when I tried to stop it this evening it crashed. I can't access the history of the actions because it won't connect to the Internet (even though the signal is excellent), I tried to call the helpline, obviously no one is answering. So now I might be charged for another 3 hours despite having left the location. Or worse, for all I know the app stopped working during the day and I'm going to get a parking ticket. Seriously, don't bother.
Great and very useful app to avoid all the hassle to pay for parking your car. Only twice had problems which were resolved by their customer service. Would be great to make the big red button smaller and also provide a check whether I really want to stop the parking action because I accidentally stopped the parking action by hitting the button accidentally because the app (or my phone) reacted slowly. But generally a really good service!
Used this app when i was in London for a few days. It was great, wish i had known about it b4 i had got to london. Great app no complaints. Problem comes at parking spaces, very very tight especially the one near Westminister Parliament. Overall i will use this app again when i visit London. Hope this helps.
Take a while to set up, but once done is quick and easy to use. Lost a star as can't print individuals or date period receipts for my expenses. Have to wait till the end of the month so I'm always a month behind on claiming back :-(
We polished the rear-view camera. This makes parking even easier.
Questions, interruptions or tips?
UK – www.parkmobile.co.uk
BE – www.parkmobile.be/helpdesk
NL – www.parkmobile.nl/helpdesk
PayByPhone, the market leading pay by phone payment operator for parking.