My Service360 by Parts Town

Parts Town

About this app

My Service360™ is an innovative equipment management solution designed by Parts Town
to save you time and money. Easily request service, find real OEM parts, refer to manuals
and ultimately gain real-time insights about the true cost of your equipment.

This tool enables to you to:
• Troubleshoot and resolve issues with the help of store staff before dispatching an in-
house technician or outside company
• View warranty status for critical equipmeny
• Dispatch, schedule and communicate with your preferred service companies
• Access complete documentation and service history for all equipment
• Refer to helpful reports, so you can make real-time, educated decisions to repair or
replace equipment

What’s new

Adds the ability to manage your notification Escalation Path directly in your customer profile