I love CPK and am a weekly regular, but the amount of bugs in the app drives me crazy. For the 3 instances I tried to check in using the 3-digit code, my points balance was never credited yet the history showed the code being redeemed. Points work perfectly fine when I just give waiters my phone number, but that totally ruins the convenience of the app. Sometimes, the app is literally just broken (back button, menu, etc.) and stuck in an infinite loading loop when only trying to check in. Waiters (other than my awesome usual) never ask for my pizza dough or ask it way too late, so I've never been able to try cool features like mobile payments. Although less minor than the rest, loading times are significantly slower and noticeable compared to most other mobile services. Because I love CPK so much, I'd be happy to help wherever I can, but this is going to require commitment from the company as a whole to make it really work, both from developing the product and training each restaurant to actively participate.
This phone app has so many bugs. I have made many phone orders from my phone and none are recorded in the order history nor did it apply my dough rewards. I hope this will be fixed.
Pay by mobile worked the first time I tried it, it has never worked since.
Signing up sucks. I had to manually go back 35 years to add my birthday. Come on now. Apps are supposed to be used friendly. That was bs
There are bad apps and then there is this one. HORRIBLE UX from start to finish. Clunky interface. Poor use of colors to indicate actions. I'm signed in and had selected a favorite location yet app forces you to search for a restaurant when starting an order. Amateur hour through and through for this mobile web site wrapped in a mobile container. Lol.
Why do I have to sign in once I place an order online in the app? Why is the rewards number not already saved if I am ordering from the app? I shouldn't have to keep searching for a location when ordering. This app needs a major overhaul, it's not user friendly for rewards members placing an order via the app. VERY FRUSTRATING! It's easier to place an order by phone. Also, I should be able to see the rewards used, reflected in the price right away.
Bug fixes and performance enhancements to keep your #PizzaDoughLife as delicious as possible! Enjoy.
The Debonairs Pizza app is a quick and easy way to order your meal online!