Petco: The Pet Parents Partner

3.7
17K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores.

GET IT TODAY

You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car.

PERSONALIZED TO YOUR PETS

Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet.

Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life.

BOOK GROOMING APPOINTMENTS AND GET REWARDED

Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, members can unlock the grooming perk in the app and receive a free 8th groom. Need to rebook, reschedule or cancel? You can do that in the app as well.

PERSONALIZED SHOP

Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier.

VITAL CARE

Our Vital Care membership makes pet care easier and more affordable. Track, load and redeem your Vital Care points and Vital Care Rewards in the app.
Updated on
16 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info, Messages and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
16.6K reviews
Laurie Winblade
23 March 2024
Using this app was the worst experience ever. I selected in-store pickup. At checkout (5 items), I was told something wasn't available in the quantity I wanted at the store. I changed the quantity from 2 to 1, same message. This repeated for 3 more items. Several things are poorly done: The items should have never been available to select in the first place! At checkout, all items not available should be indicated. I shouldn't have to go through the whole process for each item!
25 people found this review helpful
Did you find this helpful?
Gina M
4 May 2024
My review today, May 3, 2024: The app keeps closing when I try to view a dog food. Many times has this app stated "no results found" and its still slow. wish everything would be more smooth Why is this app so slow? I've heard great news about the perks thru the app but it's too slow for every click. and sometimes it just closes on me. not sure if it's worth the hassle. not too sure how to rate it at this time.
1 person found this review helpful
Did you find this helpful?
Petco Animal Supplies, Inc.
14 July 2022
Hi Gina, We apologize for the inconvenience. We are working behind the scenes to address speed issues and crashes. Please reach out to us at MobileAppCustomerService@petco.com with additional details (email, screenshots, etc) so we can look into this further. We truly hope you will give us another try. Thanks!
Jamie Hooker
2 April 2024
Impossible to navigate, freezes constantly doesn't matter if your on wifi or data, no way to filter for in stock items. Took me 10min to even choose my home store. Wouldn't even recognize my zip code, had to type in city and state. The website is WAY more useful and efficient! I would give this app less than 1 star if possible. No way to change my name since I was married. They want me to call someone to change my last name, which I've tried more than once & they don't change it.
9 people found this review helpful
Did you find this helpful?

What's new

We've improved your app experience by fixing a few bugs